Display driver stopped responding and has recovered (AMD)

Shauna333

Honorable
Mar 1, 2016
55
0
10,630
My graphics card is an AMD Radeon R9 370.
I'm watching streamers on twitch ATM and my screen goes completely out of wack (like the pixels are all scattered like a jigsaw puzzle) then when it finally returns to normal i get this notice over and over
http://prntscr.com/af1cxa
I also get another notice that my shockwave plug-in has crashed so I don't know if it has to do with solely that or my graphics card as well. I got blue-screened earlier and my computer tried to update and restart but it said it had failed.

This is a new computer I've been using for about a week or two with no problems so far. All my drivers are updated. I haven't tried playing games with this problem as it happened just now. I can't watch any videos or anything without this happening and my computer near-crashing.

If anyone can help me that would be great thanks :)

ps: this is a pre-built computer I bought from best buy. I'm still within the 14 day return policy so I would rather not open up the computer because then I would be unable to return it.

If anyone can help me that would be great thank you. :)
 
Solution
if the system came with the amd gpu look at the driver rev used. amd and nvidia have been having issue with there drivers. been pushing out drivers with bugs in them. may want to boot into safe mode and uninstall the amd chipset driver and install the driver from the desktop vendor web page. if the driver keeps on crashing in flash/java turn off hardware support see if the crashing stops. if not may have lose ram or video card. if there not lose it could be bad power in the pc.
if the system came with the amd gpu look at the driver rev used. amd and nvidia have been having issue with there drivers. been pushing out drivers with bugs in them. may want to boot into safe mode and uninstall the amd chipset driver and install the driver from the desktop vendor web page. if the driver keeps on crashing in flash/java turn off hardware support see if the crashing stops. if not may have lose ram or video card. if there not lose it could be bad power in the pc.
 
Solution