Question Display from the motherboard (NOT IGPU) is working but the display from Graphics card is not working

basbab

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Sep 17, 2018
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I have a GTX 1050Ti GPU, I am using it for over a year, Yesterday When I turned on my PC the monitor showed NO SIGNAL,
I thought the problem is in Monitor so I connected the HDMI cable coming from my Monitor to a Laptop, I got the display on the Monitor, Which Means the Monitor is fine.Question Fast Sync not showing when connected to external displays

Then I connected the HDMI cable coming from my Monitor to the Motherboard's HDMI port, I got the Display on my monitor the PC booted perfectly.

Again I switched off my PC, I removed the HDMI cable from the HDMI port of the Motherboard and connected it to the HDMI port of the GPU, I got the message "NO SIGNAL ", without switching off the PC, I disconnected the HDMI cable from the GPU's HDMI port and connected it back to HDMI port of the Motherboard, the monitor displayed, I found I was completely logged into Windows 10, again I disconnected from the Motherboard's Port and connected it back to GPU's ---> NO DISPLAY.

So I was quite convinced the real problem is with GPU, I assumed maybe just the HDMI port of the GPU might have a problem, so I bought a DP to VGA Cable Adapter

https://www.amazon.in/gp/product/B00ECWHNNE/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

Since my GPU has a DP port and my monitor has VGA, HDMI port. I thought I could get the display from the DP port with the help of DP to VGA Cable Adapter.

I tried it still I got the Message "NO DISPLAY" , but every time when I looked at the GPU, the Fans in GPU were spinning.

Even I checked in the BIOS, the default display is indeed PCIe, the IGPU is disabled.
Is my GPU dead or is there any other way to verify or troubleshoot.
Is the problem is with GPU or the PCIe slot of the motherboard?

Even I checked in the BIOS, the default display is indeed PCIe, the IGPU is disabled.
Is my GPU dead or is there any other way to verify or troubleshoot.
Is the problem is with GPU or the PCIe slot of the motherboard?

Overall summary of my problem
-> PC boots perfectly and logs into the Windows, irrespective of the fact whether the HDMI is connected to GPU port or Motherboard port.
->No display(NO SIGNAL) from either DP port nor the HDMI port of the GPU.
-> Display is working when connected to the Motherboard's HDMI port.
-> IGFX/IGPU is disabled in BIOS. (https://forums.anandtech.com/attachments/img_20191223_110900016-jpg.14770/ )
( I got the Snap of bios after connecting the HDMI cable to the Motherboard's port, as in GPU's port only the "NO SIGNAL" message appears. )

->GPU fan is spinning well.

My config
Motherboard: Asus EX 320A gaming
CPU: AMD Ryzen 3 2200G(I have disabled the IGPU in Bios, a long time ago, still the settings are the same)
GPU: GTX 1050Ti Mini
Ram: GSKILL RIPJAWS 8GB(1 X 8GB)
PSU: Corsair VS 550
 
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Power down PC. Remove power cord and hold the power button for 10seconds or so to discharge capacitors. Remove gpu and cmos battery. After five minutes put back cmos battery. Leave gpu out. Boot to bios using igpu graphics and load optimised defaults. Power down and install the graphics card.

Strange igpu still works when it's been disabled unless it's an automated fail safe system allowing igpu to function in an event the gpu fails.
 
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Thanks for replying.
Power down PC. Remove power cord and hold the power button for 10seconds or so to discharge capacitors. Remove gpu and cmos battery. After five minutes put back cmos battery. Leave gpu out. Boot to bios using igpu graphics and load optimised defaults. Power down and install the graphics card.
I will try all your instructions and share the results here.
Strange igpu still works when it's been disabled unless it's an automated fail safe system allowing igpu to function in an event the gpu fails.
I too found it very strange that Monitor showed the display when I plugged the HDMI cable to the Motherboard's port as I have clearly disabled d the IGPU in the BIOS.
 
Power down PC. Remove power cord and hold the power button for 10seconds or so to discharge capacitors. Remove gpu and cmos battery. After five minutes put back cmos battery. Leave gpu out. Boot to bios using igpu graphics and load optimised defaults. Power down and install the graphics card.


I removed all the cords, from the PC, held the power button for 20seconds, then removed the CMOS from the motherboard, after 6 minutes I again reinstalled the CMOS, plugged in the monitor cable to HDMI port of Motherboard and the power cables, PC booted, but the monitor showed "NO DISPLAY " message. I switched off the main supply switch and again switched on, clicked the power button on my pc case, the PC booted again, still no display on the monitor.
 
You didn't mention removing the gpu, did you do this before clearing cmos?
Yes, I removed the GPU too.
I removed all the cords, from the PC, held the power button for 20seconds, then removed the CMOS from the motherboard, after 6 minutes I again reinstalled the CMOS, plugged in the monitor cable to HDMI port of Motherboard and the power cables, PC booted, but the monitor showed "NO DISPLAY " message. I switched off the main supply switch and again switched on, clicked the power button on my pc case, the PC booted again, still no display on the monitor.
after a few minutes, I wrote the above message, I went in and disconnected the HDMI cable from Motherboard and connected it back, and press the power button on the PC CASE. the monitor showed the display. But in BIOS I found that still IGFX/ IGPU is disabled.
Same as before.

Not only that even the RAM speed did not go back to the default 2133 Mhz rather it stayed in the same 2666MHz speed which I assigned long ago.
 
Can't be disabled if you're using igpu, something else is going on. You didn't put the gpu back did you? I just need you to boot without gpu installed then go into bios and load optimised bios defaults and reboot. Then check back in bios whether igpu still says disabled.

I need to be logged in for that link, i don't have an account there.
 
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did you do this before clearing CMOS?
Actually, when I held down the power button in the PC CASE for 20 SECONDS, there was no GPU in the Motherboard, as I removed it before doing that.

Can't be disabled if you're using igpu, something else is going on. You didn't put the gpu back did you? I just need you to boot without gpu installed then go into bios and load optimised bios defaults and reboot. Then check back in bios whether igpu still says disabled.

I need to be logged in for that link, i don't have an account there.

I clicked "load optimized default"

Here is the image.

The above image was without GPU in the motherboard.
 
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Motherboard manual doesn't show me what other options you have for primary video device. It's on pcie in your pic. If there's an auto setting it should have defaulted to that after clearing cmos and loading optimised defaults.

Doesn't make sense.
 
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Motherboard manual doesn't show me what other options you have for primary video device. It's on pcie in your pic. If there's an auto setting it should have defaulted to that after clearing cmos and loading optimised defaults.

Doesn't make sense.

Just two option are available they are IGFX or PCIe
Here is the image with options.
 
Thanks.

Yeah, looks like incorrect labelling of the graphic's adapter in use could be a bios bug. Should be set on igfx i would have thought without a gpu and not pcie indicating there's a gpu installed. Perhaps a bios update (if haven't updated recently) might correct that issue.
 
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Any case, think multi monitor is being confused with the igpu being enabled/disabled.

Id get the gpu tested.
Perhaps a bios update (if haven't updated recently) might correct that issue.
I have updated the BIOS to the latest version when It was released.

Should be set on igfx

But the problem is when I click the option iGFX, I am being asked to assign the memory for the IGPU.
HERE IS THE IMAGE.
 
Don't know what the confusion is here.

IGFX Multi-Monitor means one of two things:
  1. That you can use multiple motherboard outputs
  2. That you can use the IGFX even if a discrete card is installed.

Primary Video Device mean use this first. Says nothing about it being installed. If you find it, use it. If not, move onto the next option.

There is nothing here which says IGFX is disabled (which is a bad idea anyway IMO).

-Wolf sends

Edit: and yes. It appears your graphics card is dead; though I'd test it in a friend's computer first.
 
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Don't know what the confusion is here.

IGFX Multi-Monitor means one of two things:
  1. That you can use multiple motherboard outputs
  2. That you can use the IGFX even if a discrete card is installed.
Primary Video Device mean use this first. Says nothing about it being installed. If you find it, use it. If not, move onto the next option.

There is nothing here which says IGFX is disabled (which is a bad idea anyway IMO).

-Wolf sends

Edit: and yes. It appears your graphics card is dead; though I'd test it in a friend's computer first.

So The GPU GTX 1050Ti is at fault here, But the fans were spinning in the GPU. Now I have completely removed the GPU from the motherboard and installing the IGPU drivers (Vega 8 Graphics, which is actually performs much lower than Gtx 1050Ti).
Also since now I am using IGPU only 5.94 GB out of 8 GB RAM is usable, which results in frequent NOT RESPONDING windows.
 
All to be expected.
If you're getting "Not Responding" messages, you do not have enough RAM to run all the programs you have running. Pare down you background processes.
Also, you can test your card in the lower open-ended PCI-Ex4 (@x2) slot on your motherboard. Not looking at performance here. Just want to see if the card functions (fans spinning just means they're getting power). If it functions, then the card's fine and and motherboard expansion slot may be malfunctioning.

-Wolf sends
 
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The only confusing part here is why the bios is saying pcie as the primary display without a gpu installed. Shouldn't have to select igpu to allocate vram if that's the only hardware running correct? Anyway, it just continued from there, trying to understand. I already suggested the card should be tested.

I think you might be over-thinking this. It's just saying if a PCIE card is discovered, use it first. If not, use whatever else might be available. That's all.

-Wolf sends
 
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Also, you can test your card in the lower open-ended PCI-Ex4 (@x2) slot on your motherboard.

Thank you very much for this suggestion, I just took out the GPU which I packed and kept aside to take it to the service center.
I plugged the GPU to the open-ended PCI-Ex4 (@x2) slot on the motherboard, but still, the HDMI cable was plugged to the motherboard's HDMI port, I pressed the Power button on the PC case, I got the message "NO SIGNAL",

Again I turned off the PC directly removed the HDMI cable from the motherboard's HDMI port and reconnected it in the same Motherboard's HDMI port, and again turned it on, still the same message "NO SIGNAL" on the monitor.

I turned off the pc directly, I unplugged the HDMI cable from the Motherboard's HDMI slot and connected it GPU (which is now placed in the open-ended PCI-Ex4 (@x2) slot).
To my surprise, the monitor showed the display, currently, I am in BIOS.

Does this mean that my GPU is perfectly fine? OR my PSU is not supplying enough power for my GPU or The main PCIe slot in my Motherboard is out of order?

Please share your valuable thoughts, opinion, and experience.
 
If the card works in the lower PCI-Ex4 (x2) slot, then I would again try it in the top PCI-Ex16 slot. If it's not working, again, remove it and make sure the expansion slot is clear of dust and debris. Get a can of compressed air and make sure the slot is clear. If the card is still not working in the PCI-Ex16 slot, then my suspicion would move towards the motherboard's expansion slot.

-Wolf sends
 
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I am totally confused about what's going on.

When I plugged the GPU in open-ended PCI-Ex4 (@x2) slot on the motherboard, the monitor displayed, but when I logged into Windows, after a few minutes a BLUE SCREEN showed with no response,
I then turned off the System, removed the GPU from the open-ended PCI-Ex4 (@x2) slot and placed it in the PCIe 3.0 X 16 slot, the monitor showed the display. I logged into the Windows, I even ran a benchmark test in a game (FAR CRY 5), It ran well and fine.
Here is the result of the benchmark test.
FAR CRY 5 benchmark test.

Also in the BIOS I Kept the
IGFX MULTI MONITOR: Disable
PRIMARY VIDEO DEVICE: PCI-E Video

Now In Windows, I can utilize a full 8GB of RAM, since the IGPU doesn't use any RAM.





 
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