- Aug 29, 2013
- 8
- 0
- 10,510
I have a Gateway DX4860-UB32P with on-board Intel HD 2000 graphics. Intel Core i3 2120, 6GB DDR3 SDRAM. 300W PSU. Windows 7 Home Premium 64-Bit. Display is VGA. PSU is a LiteOn PS-6301-08A3More specs here:
https://www.cnet.com/products/gateway-dx4860-ub32p-core-i3-2120-3-3-ghz-6-gb-1-tb/specs/
The monitor goes dark after a split second of visibility. Initially, I believed that there was an issue with the on-board graphics, so I sought help from you folks with installing a GPU, and got some great advice. That thread is here:
http://www.tomshardware.com/answers/id-3547379/changing-bios-recognize-pcie-board-graphics-dead.html
I bought and installed a MSI GT710 graphics card, but unfortunately, that didn't fix the problem (though oddly, for one fifteen minute period the evening I installed it -- though not immediately -- the monitor did come on and stay on. I didn't realize it was temporary, so rather than spending time doing a final just-in-case back-up, I spent the time trying to figure out how to work around the (rather common, according to Google) error I was getting trying to install the drivers for the card (which I believe are successfully installed now).
Anyway, so here is where things currently stand: the computer boots fine, but the monitor goes dark after a split second. The monitor's blue power light stays lit, there's just no picture. If I turn the monitor off, then back on again, I earn another split second. I can see that it's properly booting to the desktop in the background, but it's rather laborious (understatement!!!) to do something as simple as shutting down properly, since it takes for.ever. to get the cursor properly situated when I can't see it.
A couple of things that may or may not be relevant:
1) The day before this first started happening, I noticed funny streaky shadows on the monitor. Hard to describe, but sort of dark streaks after characters. That didn't click until a few days later, but I'm thinking it was no coincidence.
2) I also think I lost the CMOS date on this computer a couple times a few weeks before this happened (my uncertainty is because I have about four different computers that I regularly use, and I'm only about 90% sure that this is the one on which I had the CMOS date issue). I did replace the CMOS battery after the new GPU failed to fix the issue, but a new CMOS battery didn't help, either.
What I've tried:
1) A different monitor and cable. No change. I did this using the on-board graphics; I didn't try the other monitor with the new graphics card, and might do so, just so that I can cross that off the list (again).
2) New graphics card. No change.
3) New CMOS battery.
4) Checking for loose connections.
So any ideas of what could be causing this? I'm perplexed by it still being an issue with the new card, but with the computer otherwise acting completely fine.
If I never do figure it out, can I just remove the hard drive from this computer and add it as a second drive to another desktop for file retrieval purposes? I've not ever done that before, but if it's do-able, that might be an option.
Thoughts greatly appreciated!
https://www.cnet.com/products/gateway-dx4860-ub32p-core-i3-2120-3-3-ghz-6-gb-1-tb/specs/
The monitor goes dark after a split second of visibility. Initially, I believed that there was an issue with the on-board graphics, so I sought help from you folks with installing a GPU, and got some great advice. That thread is here:
http://www.tomshardware.com/answers/id-3547379/changing-bios-recognize-pcie-board-graphics-dead.html
I bought and installed a MSI GT710 graphics card, but unfortunately, that didn't fix the problem (though oddly, for one fifteen minute period the evening I installed it -- though not immediately -- the monitor did come on and stay on. I didn't realize it was temporary, so rather than spending time doing a final just-in-case back-up, I spent the time trying to figure out how to work around the (rather common, according to Google) error I was getting trying to install the drivers for the card (which I believe are successfully installed now).
Anyway, so here is where things currently stand: the computer boots fine, but the monitor goes dark after a split second. The monitor's blue power light stays lit, there's just no picture. If I turn the monitor off, then back on again, I earn another split second. I can see that it's properly booting to the desktop in the background, but it's rather laborious (understatement!!!) to do something as simple as shutting down properly, since it takes for.ever. to get the cursor properly situated when I can't see it.
A couple of things that may or may not be relevant:
1) The day before this first started happening, I noticed funny streaky shadows on the monitor. Hard to describe, but sort of dark streaks after characters. That didn't click until a few days later, but I'm thinking it was no coincidence.
2) I also think I lost the CMOS date on this computer a couple times a few weeks before this happened (my uncertainty is because I have about four different computers that I regularly use, and I'm only about 90% sure that this is the one on which I had the CMOS date issue). I did replace the CMOS battery after the new GPU failed to fix the issue, but a new CMOS battery didn't help, either.
What I've tried:
1) A different monitor and cable. No change. I did this using the on-board graphics; I didn't try the other monitor with the new graphics card, and might do so, just so that I can cross that off the list (again).
2) New graphics card. No change.
3) New CMOS battery.
4) Checking for loose connections.
So any ideas of what could be causing this? I'm perplexed by it still being an issue with the new card, but with the computer otherwise acting completely fine.
If I never do figure it out, can I just remove the hard drive from this computer and add it as a second drive to another desktop for file retrieval purposes? I've not ever done that before, but if it's do-able, that might be an option.
Thoughts greatly appreciated!
Facebook
Twitter
Instagram