Question Display issue

TomasLTU

Honorable
Mar 29, 2016
13
0
10,510
0
Hey, i got for myself 3rd Monitor and made it for Portrait mode. The problem is i got a deadzone at the bottom of monitor and everytime i turn on pc its there. 1 time fix is changing display orientation and switching back.

Here how it looks
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
58,191
4,724
161,190
10,349
what are specs of the PC?
What monitors? what resolutions?

I assume those details might help figure it out.

looks like it started that bug in win 10 1803
For others who find this conversation / bug - Here is the solution I found last night:

Essentially, Microsoft introduced a bug in Windows update where portrait mode does not work properly (introducing a black area at the bottom of the screen) with MAME console games unless it is using the Microsoft Direct3D API. Once I turned that on, it displayed correctly.
https://answers.microsoft.com/en-us/windows/forum/all/windows-update-causing-third-of-screen-turns-black/81f524ef-9076-4154-bdfd-2aa16f7a9a36

I don't think that applies to desktop though.

Does it show in clean boot?
Try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any microsoft services or windows won't load right - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

it doesn't remove anything, it just stops non microsoft programs loading with windows, easily reversed.

if clean boot fixes it, it shows its likely a startup program. You should, over a number of startups. restart the programs you stopped to isolate the one that is to blame.
 
Last edited:

TomasLTU

Honorable
Mar 29, 2016
13
0
10,510
0
what are specs of the PC?
What monitors? what resolutions?

I assume those details might help figure it out.

looks like it started that bug in win 10 1803


https://answers.microsoft.com/en-us/windows/forum/all/windows-update-causing-third-of-screen-turns-black/81f524ef-9076-4154-bdfd-2aa16f7a9a36

I don't think that applies to desktop though.

Does it show in clean boot?
Try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any microsoft services or windows won't load right - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

it doesn't remove anything, it just stops non microsoft programs loading with windows, easily reversed.

if clean boot fixes it, it shows its likely a startup program. You should, over a number of startups. restart the programs you stopped to isolate the one that is to blame.
i uninstalled Armoury Crate from asus and fixed all of the problems.
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
58,191
4,724
161,190
10,349
Armory crate strikes again.

I wonder why it was doing that then.

Could have been Aura Adaptive display as it has been known to cause black bars on top and bottom of screen
 
Last edited:

ASK THE COMMUNITY