My wife noticed a weird issue on her iPhone 6 screen the other day. The bottom of the screen is 'mirroring' half of the top portion (the part where it shows your carrier, signal strength, & battery life) at the very bottom of the screen. The 'mirrored' portion also has ~5 horizontal grey/white lines running through it.
The lines show up on the Home screen, & if an app shows the carrier/battery portions at the top the mirrored bottom part also shows up (although it goes away on the app splash screens).
She's already done a manual restart (hold down Home button, slide the X button across the screen), & I had her do a forced restart last night (hold down Home and Power buttons simultaneously), but it still hasn't fixed it. When I initially tried searching for this or similar problems, there was mention of a "Pixel Fix" web app on Apple's website (supposedly able to test for "dead" or "stuck" pixels on your screen), but I was unable to find it on the site.
Just as an aside, we replaced the screen on this phone, but that was done over 2 months ago (possibly 3 months) after she dropped it & cracked the outer screen, & the lines didn't show up until very recently (maybe the last week at most). Also, aside from her being extra careful, we made sure we bought OtterBox Defender cases for the phones for extra protection.
Is this some sort of software issue, a hardware problem caused by the screen repair, or some other hardware issue? If so, do we need to worry about replacing the phone? We weren't necessarily planning on new phones (other than this issue, our phones work fine, & I don't think the 6s or 7 really offer that much more of an edge that we would really "need"), but we're coming up on our 2-year mark with AT&T, so if we need to worry about replacing it now might be the time.
The lines show up on the Home screen, & if an app shows the carrier/battery portions at the top the mirrored bottom part also shows up (although it goes away on the app splash screens).
She's already done a manual restart (hold down Home button, slide the X button across the screen), & I had her do a forced restart last night (hold down Home and Power buttons simultaneously), but it still hasn't fixed it. When I initially tried searching for this or similar problems, there was mention of a "Pixel Fix" web app on Apple's website (supposedly able to test for "dead" or "stuck" pixels on your screen), but I was unable to find it on the site.
Just as an aside, we replaced the screen on this phone, but that was done over 2 months ago (possibly 3 months) after she dropped it & cracked the outer screen, & the lines didn't show up until very recently (maybe the last week at most). Also, aside from her being extra careful, we made sure we bought OtterBox Defender cases for the phones for extra protection.
Is this some sort of software issue, a hardware problem caused by the screen repair, or some other hardware issue? If so, do we need to worry about replacing the phone? We weren't necessarily planning on new phones (other than this issue, our phones work fine, & I don't think the 6s or 7 really offer that much more of an edge that we would really "need"), but we're coming up on our 2-year mark with AT&T, so if we need to worry about replacing it now might be the time.