Display ram lower then actual ram?

amogachi44

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Nov 1, 2012
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Hi, I have 8G of ram but for some reason even though my computer regonizes the 8G it says display ram is only 4G and when I check "my computer" I only see 4G.

Here my computers bios.

Time of this report: 11/3/2012, 10:37:04
Machine name: USER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: DX4860
BIOS: BIOS Date: 10/31/11 10:13:44 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8172MB RAM
Page File: 2446MB used, 13895MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 560
Manufacturer: NVIDIA
Chip type: GeForce GTX 560
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1201&SUBSYS_122719DA&REV_A1
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3072 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: HP 2511 Series Wide LCD Monitor
Monitor Model: HP 2511
Monitor Id: HWP293F
 
That is your graphics ram. 1GB dedicated, 3GB shared which is overkill.

Shared memory is where it uses part of your physical system ram for graphics processing. The first number is the correct one for system ram.
 

amogachi44

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Nov 1, 2012
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and this means what? Is there an issue with my computer?
 

amogachi44

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okay but then why when I look into 'my computer' does it say my computer has 4G of ram of installed memory?
 

It looks like your video card is eating too much system ram. Do you have a card or is it onboard?
 

amogachi44

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Nov 1, 2012
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its a card. This was not a problem a few months ago with the same card.
UGH is it a deffective card?
And what happens if it is eating up to much ram? Can that hurt the computer?
Its a Gtx 560, the same card, same brand that I had before.
 
No it is almost certainly will not damage the computer. The card is probably not bad.

Go to the BIOS and make sure the internal graphics chipset is disabled. Also disable any shared graphics function since 1 GB video ram is enough for that mid range card.

 

amogachi44

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but then why did this problem suddenly occur? Is this normal?