dldiag status code = 07

[lemark13]

So yesterday i upgraded my phenom ii x2 555 to g3258 with asus h81m-c. It got overclocked to 4.2ghz. Today i woke up and decided to test my hdd because 1 week ago i had bsod(blue screen of death). I opened Hard Disk Sentinel and it says that my hdd has 87% health and that i have 8 bad sectors during its self test. The bad sectors seems to be from yesterday. Then i decided to try
Western Digital Data LifeGuard Diagnostics and started the quick test. After the eight second of the test it showed up error saying:
Quick Test on drive 1 did not complete!
Status code = 07 (Failed read test element), Failure Checkpoint = 00
(Unknown Test)
SMART self-test did not complete on drive 1!

Also my HDD is Seagate Barracuda 1TB 7200rpm bought in April, 2016.

 

[Colif]

SMART Offline Immediate Command Failure = Self-Monitoring, Analysis, and Reporting Technology (SMART) Offline Immediate command failed. This may be due to a media error. It also may be due to a defective connection. Retest after checking the connections. Replace the drive if the error repeats.

https://support.wdc.com/knowledgebase/answer.aspx?ID=11711

 

[Colif]

why are you running wd software on a seagate? try this: Seatools for windows

 

[Boogieman_WD]

Hey there, lemark13.

Unfortunately, your concerns seem to be reasonable. Failing the test shows that the drive is indeed having issues. You could also try retesting the drive with its manufacturers diagnostic tool as well, but I'd say that this drive should be replaced and you should backup any important data which you might have on it as soon as possible.
If the HDD is still under warranty, you should be able to RMA it by contacting the vendor you got it from and/or the manufacturer's customer support.

edit: I've been beaten to the manufacturer's diagnostic tool suggestion while I was typing, good recommendation @Colif! Unfortunately having in mind the results from 2 different diagnostic tool, it doesn't seem like the results will be different, but it's still worth the try. Of course, not before the data has been backed up!

Hope that helps.
Boogieman_WD

 

[lemark13]

So i send an to the company. Now I'm waiting for them to reply back. So i couldn't fix it myself?

 

[Colif]

you can't fix hard drives once they start to have bad sectors, you are instead best backing up anything you cannot afford to lose off the drive and replace it, as once they start to get bad sectors, they don't come good.

I wouldn't trust it once it did that. No guarantees when it stops working altogether.

 

[Boogieman_WD]

I second that! You should always keep a backup of your most important information, which you can't afford to lose. Data such as videos, photos, documents, projects, etc. should be backed up. Nowadays there are plenty of options for that - external drives, cloud services, personal clouds, NAS enclosures, other internal drives, you name it.
This could save you a lot of stress and cash in case your drive fails.

Cheers!

 

[Colif]

I use all the methods except NAS but that is probably enough, multiple backups everywhere. Using word 2016 and its links to Onedrive mean I always have latest versions of my files online

 

[Boogieman_WD]

It sounds like you've thought things through pretty well. Good job!