G
Guest
Guest
Archived from groups: alt.internet.wireless (More info?)
Five months ago I bought a D-Link 624 wireless router and have
experienced these problems:
1. The router wouldn't work with the 3COM Gigabit controller on my
ASUS motherboard. Hard to say who to blame with this problem, but I
had to buy another D-Link card to make it work.
2. I was cheated out of my mail-in rebate. Of course you have to
mail in the original paperwork, so you don't have much of a way to
dispute their claim.
3. Today the external power supply failed. I got a message from
D-Link that said that the power supply wasn't covered under the
warranty. I have read the documentation online and it states that the
power supply is excluded from the three year warranty, but IS covered
under warranty for one year.
4. It won't work with the built in wireless adapter on a tablet PC.
I haven't solved that problem yet. I hate to buy another card for the
Tablet PC. It's just like the first problem, it becomes a pointing the
finger contest. The dollars just keep mounting.
Tech support did give me the address of a web site where I could buy
another power supply. Big of them!!!
I have used Links and Netgear products in the past with out any
problems, but I've not had any problems that they had to resolve. I
don't know how they respond to customer problems.
---------------------------------------------------------------
bs has been included as part of my e-mail address to reduce the
amount of spam mail. Change the 'bs'in my address to 'bellsouth'
to send me a message.
Bill Burlingame
Five months ago I bought a D-Link 624 wireless router and have
experienced these problems:
1. The router wouldn't work with the 3COM Gigabit controller on my
ASUS motherboard. Hard to say who to blame with this problem, but I
had to buy another D-Link card to make it work.
2. I was cheated out of my mail-in rebate. Of course you have to
mail in the original paperwork, so you don't have much of a way to
dispute their claim.
3. Today the external power supply failed. I got a message from
D-Link that said that the power supply wasn't covered under the
warranty. I have read the documentation online and it states that the
power supply is excluded from the three year warranty, but IS covered
under warranty for one year.
4. It won't work with the built in wireless adapter on a tablet PC.
I haven't solved that problem yet. I hate to buy another card for the
Tablet PC. It's just like the first problem, it becomes a pointing the
finger contest. The dollars just keep mounting.
Tech support did give me the address of a web site where I could buy
another power supply. Big of them!!!
I have used Links and Netgear products in the past with out any
problems, but I've not had any problems that they had to resolve. I
don't know how they respond to customer problems.
---------------------------------------------------------------
bs has been included as part of my e-mail address to reduce the
amount of spam mail. Change the 'bs'in my address to 'bellsouth'
to send me a message.
Bill Burlingame