Hi all
Have this super annoying issue which I have tried to work out with Optimum a few times and still the issue persists. I'cw had the tech team over and they are coming again on Monday plus multiple advanced support calls.
Basically my internet goes down so many times per day but it doesn;t fully go down it seems. If I am on a zoom call say that can still work. The issue is a DNS error that comes up when trying to access websites loads of times per day. This can last anythign from a few seconds to me needing to turn off my wifi on my computer and then turn it back on again, then it works. Very weird and I have no idea whats causing it. I am hoping someone here can help. This happens on multiple devices, phones, mac and PC.
I get this error:
This site cannot be reached
DNS address cannot be found
DNS_PROBE_STARTED or DNS_PROB_BAD_CONFIG
Happens all the time. Any idea what this is being caused by and what I can do?
I did runa windows diagnostic but all it says is the following:
The DNS server is not responding
Strange right?
Modem and Router model: Altice UBC1326 Its a com bined router and modem
4 wireless devices:
2 x Iphone
1 x mac pro
1 x windows surface pro 5
ipconfig /all results below
C:\WINDOWS\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : VCS-MS-01
Primary Dns Suffix . . . . . . . : voicecharterschool.org
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : explore.explorecharterschool.org
Unknown adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-44-24-15-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 1:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : BE-83-85-F2-BF-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : BE-83-85-F2-BA-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell AVASTAR Wireless-AC Network Controller
Physical Address. . . . . . . . . : BC-83-85-F2-BE-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1af:b6a3:af66:f521%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 1, 2022 12:53:14 PM
Lease Expires . . . . . . . . . . : Saturday, January 1, 2022 5:34:58 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 62686085
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-26-61-E8-E5-BC-83-85-F2-BE-16
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : BC-83-85-F2-BE-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Have this super annoying issue which I have tried to work out with Optimum a few times and still the issue persists. I'cw had the tech team over and they are coming again on Monday plus multiple advanced support calls.
Basically my internet goes down so many times per day but it doesn;t fully go down it seems. If I am on a zoom call say that can still work. The issue is a DNS error that comes up when trying to access websites loads of times per day. This can last anythign from a few seconds to me needing to turn off my wifi on my computer and then turn it back on again, then it works. Very weird and I have no idea whats causing it. I am hoping someone here can help. This happens on multiple devices, phones, mac and PC.
I get this error:
This site cannot be reached
DNS address cannot be found
DNS_PROBE_STARTED or DNS_PROB_BAD_CONFIG
Happens all the time. Any idea what this is being caused by and what I can do?
I did runa windows diagnostic but all it says is the following:
The DNS server is not responding
Strange right?
Modem and Router model: Altice UBC1326 Its a com bined router and modem
4 wireless devices:
2 x Iphone
1 x mac pro
1 x windows surface pro 5
ipconfig /all results below
C:\WINDOWS\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : VCS-MS-01
Primary Dns Suffix . . . . . . . : voicecharterschool.org
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : explore.explorecharterschool.org
Unknown adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-44-24-15-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 1:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : BE-83-85-F2-BF-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : BE-83-85-F2-BA-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell AVASTAR Wireless-AC Network Controller
Physical Address. . . . . . . . . : BC-83-85-F2-BE-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1af:b6a3:af66:f521%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 1, 2022 12:53:14 PM
Lease Expires . . . . . . . . . . : Saturday, January 1, 2022 5:34:58 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 62686085
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-26-61-E8-E5-BC-83-85-F2-BE-16
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : BC-83-85-F2-BE-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
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