[SOLVED] DNS server keeps disconnecting. I think.

[tomwal713]

This problem has been bugging me for the past 7 weeks.
So, whenever I go onto my computer, My internet works fine, for about 10 seconds. Then, it "disconnects," or so I thought. I checked my ping, and it was working fine. I was getting 12 ms time, with 8.8.8.8. connecting properly. Then, after about twelve of those prompts, I get the message, request timed out, two times, each after 5 seconds of waiting. During that time, I cant connect to anything. I cant browse the internet, I cant go onto any games, I basically cant do anything that requires internet.
I diagnosed the problem, but it said connection was fine. Then, I diagnosed it while the connection was off, and it said my setup was correct, but it couldn't connect to the DNS server. I searched it up, and apparently a lot of people had the same thing. BUT
I tried manually putting in the DNS 8.8.8.8 in the Internet protocol version 4 (TCP IPv4), but that didn't work. I have searched a ton of stuff, i tried uninstalling and reinstalling my internet card (btw I use wireless) I tried rolling it back, updating it. None of those worked. I tried getting a new internet card, a better one. My connection was better, yeah, but I was having the same problem. I tried restarting my router, that didn't work.
I also tried resetting my DNS server. You guessed it, that didn't work either. I tried changing my Mac Address, that didn't work. (Btw, i changed it back.) I have literally searched the whole internet for a solution, and im pretty much ready to give up. I dont know whats wrong.
I started having this problem randomly, just out of the blue. I wasn't installing anything that day, the internet didn't go out that day, it was a perfectly normal day, then my internet started acting up. I have no idea what is wrong. I also tried that one thing where you Un-check the box that says "Allow this device to turn off this other device to save power." After doing that, Wow you're so good at this, It still didn't work. PLEASE help, Im pretty much ready to just buy a whole new computer and router. (BTW, I built this computer.)

Motherboard: Z270X-Ultra Gaming

Operating System: Windows 10 Home 64-bit

Processor: Intel(R) Core(TM) i5-7600k CPU @ 3.8Ghz

Memory: 8192 GB Ram

Graphics: NVIDIA GeForce BTX 1050

Network Adapter: Realtek 8812BU Wireless LAN 802.11ac USB NIC

(Btw. here is what I get in my ping:
Reply from 8.8.8.8: bytes=32 time=539ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=15ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=13ms TTL=120
Reply from 8.8.8.8: bytes=32 time=11ms TTL=120
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=132ms TTL=120

 

[anotherdrew]

Before you go out and buy a new computer and router, I would like you to try something.

Instead of pinging 8.8.8.8, ping your router (192.168.0.1 ? or something similar). When you lose connection, do the pings continue or not? I suspect that they do continue, which means that your computer is fine and the router is probably fine, but you are losing the connection to your ISP. I suspect that the connection is resetting (maybe due to a high error count). If your router also acts as a modem (ie, a phone line or coaxial cable plugs into it) you maybe be able to open an error log that shows the disconnects. If what I suspect is true, then your ISP should be able to test the line and detect an issue. A technician might need to be routed to correct the issue.

 

[tomwal713]

OK, thanks. I will try this. If the different ping doesn't work, yeah ill try the ISP.
(Also, the pings DO continue after it loses connection.)

 

[tomwal713]

Huh. It fixed itself. Its not perfect, im still getting irregular spikes in ping, but otherwise it works. I checked my internet and now im getting about 120 mbs download, 130 upload. Here is my ping now:
Reply from 8.8.8.8: bytes=32 time=16ms TTL=120
Reply from 8.8.8.8: bytes=32 time=13ms TTL=120
Reply from 8.8.8.8: bytes=32 time=11ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=13ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=13ms TTL=120
Reply from 8.8.8.8: bytes=32 time=13ms TTL=120
Reply from 8.8.8.8: bytes=32 time=37ms TTL=120
Reply from 8.8.8.8: bytes=32 time=27ms TTL=120
Reply from 8.8.8.8: bytes=32 time=32ms TTL=120
Reply from 8.8.8.8: bytes=32 time=40ms TTL=120
Reply from 8.8.8.8: bytes=32 time=15ms TTL=120
Reply from 8.8.8.8: bytes=32 time=15ms TTL=120
Reply from 8.8.8.8: bytes=32 time=14ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=14ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=13ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120
Reply from 8.8.8.8: bytes=32 time=50ms TTL=120
Reply from 8.8.8.8: bytes=32 time=12ms TTL=120

If you were looking for a solution here, Im sorry that I couldn't help. If the connection stops working, I will try anotherdrew's solution.

 

[tomwal713]

Ok, now im confused. The ping is showing great results, there is nothing wrong with it. The internet check is working great, my internet is working great. But when I try to play a game or watch a video, it acts like I have horrible internet, I cant even join a a server or buffer 240p video... And while the game or video is buffering, my internet is still really good. There looks to be nothing wrong. Its acting like it used to be, with the ping not connecting, even though it is perfectly fine. I dont know what is wrong. I guess I can just change the ping.. or get a technician.

 

[anotherdrew]

When you ping it sends a sends a small packet (about 64 bytes) once a second. When you send and receive real internet traffic, the packets are larger (about 1500 bytes) continuously (for 100 mbps, that is 60,000 packets a sec ish). If there are constant errors they will show in ping, but if they are intermittent then you would rarely see an error in ping, but real traffic might be affected.

While these errors could be coming from your network, it is more likely a problem with the ISPs connection to you. Their equipment is outside in the heat and cold and rain and people who dig without checking where the lines are, etc, etc. So, I would encourage you to call your ISP and ask them to test the lines. From the line test they might be able to determine if a technician needs to come out and check the lines.

 

[tomwal713]

When you ping it sends a sends a small packet (about 64 bytes) once a second. When you send and receive real internet traffic, the packets are larger (about 1500 bytes) continuously (for 100 mbps, that is 60,000 packets a sec ish). If there are constant errors they will show in ping, but if they are intermittent then you would rarely see an error in ping, but real traffic might be affected.

While these errors could be coming from your network, it is more likely a problem with the ISPs connection to you. Their equipment is outside in the heat and cold and rain and people who dig without checking where the lines are, etc, etc. So, I would encourage you to call your ISP and ask them to test the lines. From the line test they might be able to determine if a technician needs to come out and check the lines.

Ok, thanks. Ill try this, it might take a few days though, so...