Hello guys.
Yesterday I received a HP Deskjet 1512 that i bought from eBay, and I can't get it to function properly.
The problem I have is that if I print words or pictures under the "Plain Paper, Normal Quality" preference, I get weird results.
For texts and words, the printer skips every other lines.
For pictures, I get a poor quality with visible vertical line on top of it.
I did little bit of Google research where I found people suggesting that "Best Quality" would solve these problems. It worked somewhat, as I longer get the skipping line problem, although the pictures (Those with a darker color) would still have vertical lines over them.
However, I am still unable to print an alignment page properly no matter how hard I try. The skipping lines problem persists on the alignment papers no matter how many times I tried to "Clean Ink Cartridges" and "Clean Printer" options under the HP software toolbox, and changing the quality does not help. Also I have physically uninstalled, cleaned, installed the cartridges multiple times.
From the seller's description, there is a mention that the cartridges might be re-manufactured HP inks, so I want to know rather these problems emerged from the re-manufactured cartridges, or a fault from the printer itself ?
I have to know so that I can decide rather or not to send it back to the seller.
I appreciate any assistance, Thank you !
Yesterday I received a HP Deskjet 1512 that i bought from eBay, and I can't get it to function properly.
The problem I have is that if I print words or pictures under the "Plain Paper, Normal Quality" preference, I get weird results.
For texts and words, the printer skips every other lines.
For pictures, I get a poor quality with visible vertical line on top of it.
I did little bit of Google research where I found people suggesting that "Best Quality" would solve these problems. It worked somewhat, as I longer get the skipping line problem, although the pictures (Those with a darker color) would still have vertical lines over them.
However, I am still unable to print an alignment page properly no matter how hard I try. The skipping lines problem persists on the alignment papers no matter how many times I tried to "Clean Ink Cartridges" and "Clean Printer" options under the HP software toolbox, and changing the quality does not help. Also I have physically uninstalled, cleaned, installed the cartridges multiple times.
From the seller's description, there is a mention that the cartridges might be re-manufactured HP inks, so I want to know rather these problems emerged from the re-manufactured cartridges, or a fault from the printer itself ?
I have to know so that I can decide rather or not to send it back to the seller.
I appreciate any assistance, Thank you !