Do these problems come from the catridges or the printer ?

lokon

Distinguished
Jan 1, 2011
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18,510
Hello guys.

Yesterday I received a HP Deskjet 1512 that i bought from eBay, and I can't get it to function properly.

The problem I have is that if I print words or pictures under the "Plain Paper, Normal Quality" preference, I get weird results.
For texts and words, the printer skips every other lines.
For pictures, I get a poor quality with visible vertical line on top of it.

I did little bit of Google research where I found people suggesting that "Best Quality" would solve these problems. It worked somewhat, as I longer get the skipping line problem, although the pictures (Those with a darker color) would still have vertical lines over them.



However, I am still unable to print an alignment page properly no matter how hard I try. The skipping lines problem persists on the alignment papers no matter how many times I tried to "Clean Ink Cartridges" and "Clean Printer" options under the HP software toolbox, and changing the quality does not help. Also I have physically uninstalled, cleaned, installed the cartridges multiple times.



From the seller's description, there is a mention that the cartridges might be re-manufactured HP inks, so I want to know rather these problems emerged from the re-manufactured cartridges, or a fault from the printer itself ?

I have to know so that I can decide rather or not to send it back to the seller.



I appreciate any assistance, Thank you !
 
Solution
Could be cartridges, could be out of date driverrs unless you downloaded the latest from their website, could just be a bad printer...I'd return it, sounds used and not all that up front if they mention 'might be re-manufactured HP inks' - that alone would have been enough to make me pass it by

Tradesman1

Legenda in Aeternum
Could be cartridges, could be out of date driverrs unless you downloaded the latest from their website, could just be a bad printer...I'd return it, sounds used and not all that up front if they mention 'might be re-manufactured HP inks' - that alone would have been enough to make me pass it by
 
Solution