Hello.
About six or seven moths ago I purchased a Soundblaster AE-7 to replace my current Soundblaster ZXR.
Unfortunately, I and a lot of other people ran into persistent issues with random audiodropouts to the point where the crd would only be working for a few minutes at a time.
It was beleived to be driver related and I spend weeks communicating with support doing all sorts of testing. I even received an early unreleased beta driver, but nothing worked and I had to return the sound card.
But I actually liked the AE-7, and my current ZxR is having issues with the audio control module. It is not neccessary at all to use it, but I like to use it and find it handy.
I have already contacted Creative support, but it does take a while for them to respond.
***So while I'm waiting, I was hoping that someone on these forums might have heard anything about the issues being fixed? Does the AE-7 and AE-9 finally work as intended on supposedly supported systems? I still use the same hardware, and it was and is supposed to be compatible.
I have revisited the Reddit thread I was active in back then, where people from Creative were also responding, but I haven't been able to come up with an answer to my question.
Thanks in advance for any replies.
EDIT : Jan-31-2020
A while ago I did recieve an answer from Creative support, stating that they would have to forward the question to a different department, and that I should expect it to be a while until I'd hear from them again. It has been quite a while now, and I suspect I'm not going to hear from them any time soon, if at all.
But I will be sure to post any response I get in this thread, in case someone else can use the information.
About six or seven moths ago I purchased a Soundblaster AE-7 to replace my current Soundblaster ZXR.
Unfortunately, I and a lot of other people ran into persistent issues with random audiodropouts to the point where the crd would only be working for a few minutes at a time.
It was beleived to be driver related and I spend weeks communicating with support doing all sorts of testing. I even received an early unreleased beta driver, but nothing worked and I had to return the sound card.
But I actually liked the AE-7, and my current ZxR is having issues with the audio control module. It is not neccessary at all to use it, but I like to use it and find it handy.
I have already contacted Creative support, but it does take a while for them to respond.
***So while I'm waiting, I was hoping that someone on these forums might have heard anything about the issues being fixed? Does the AE-7 and AE-9 finally work as intended on supposedly supported systems? I still use the same hardware, and it was and is supposed to be compatible.
I have revisited the Reddit thread I was active in back then, where people from Creative were also responding, but I haven't been able to come up with an answer to my question.
Thanks in advance for any replies.
EDIT : Jan-31-2020
A while ago I did recieve an answer from Creative support, stating that they would have to forward the question to a different department, and that I should expect it to be a while until I'd hear from them again. It has been quite a while now, and I suspect I'm not going to hear from them any time soon, if at all.
But I will be sure to post any response I get in this thread, in case someone else can use the information.
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