Does Bitlocker prevent surface pro from booting off usb?

Ethanh100

Honorable
Hi,
I have a surface pro that is bit locker encrypted and i am trying to boot off a usb to get to Microsoft surface recovery to restore my surface to a clean installation of windows with no bitlocker. when i boot the surface it immediately asks for the bitlocker recovery key and i cannot get to anything even the login screen. I have tried to boot off the usb by holding the volume down button while booting but it wont work, is this because of the bitlocker? What can I do? Thanks!
 
Solution
Ask the previous owner for the BitLocker key.
Other than that, there's not much we can do for you here. Assistance with circumventing passwords is against Forum rules.

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