Archived from groups: microsoft.public.windowsxp.general,microsoft.public.windowsxp.messenger,microsoft.public.windowsxp.work_remotely (
More info?)
Thanks for the feedback, Paul. This will help others. Glad you have it
sorted.
)
--
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Paul Westwell" <paul.news@nospam.westwell.me.uk> wrote in message
news:rUXnd.9$W91.0@newsfe5-win.ntli.net...
> finally fixed this, I notice a number of other people were suffering the
> same problem so hopefully someone else will benefit from my pain!
>
> I determined the problem was nothing to do with my router and only
> occurred
> when the request was made to one of my 4 PC's not from it.
>
> Re-installing SP2 was the answer, initially I installed it on all 4
> machines
> from the Windows Update, this time I downloaded to 250Mb file from the
> Microsoft website and just ran the install again without removing the
> existing SP2.
>
> That fixed them all one by one!
>
> Others I have spoken to resolved the problem in the same way, all of them
> that suffered took SP2 from Windows updates rather then downloading the
> full
> 250Mb file.
>
> Hope this helps someone.
>
> Paul
>
>
> "Michael Katz [MVP]" <michaelk[AT]mvps.org> wrote in message
> news:%23tqLon3vEHA.1400@TK2MSFTNGP11.phx.gbl...
>> Okay, after having a chat with Mr. Kay, it's come to my understanding
>> that I misinterpreted what you wrote as "can Remote Assistance work
>> without WM?". Yes, it can, via Help & Support on the Start Menu. However,
>> for you to use it in MSN, you need to have WM present. Okay, that's my
>> story and I'm stickin' to it...
>>
>> After this whole episode, I think I need to lie down.
>>
>> --
>> _______________________________________________
>> Michael Katz
>> [Microsoft MVP - MSN Client]
>> "There's no I in 'team' but there is 'me'"
>>
http://msmvps.com/msntral
>>
>> This posting is provided 'AS IS' with no warranties, and confers no
>> rights.
>>
>>
>> "Michael Katz [MVP]" <michaelk[AT]mvps.org> wrote in message
>> news:O4Y6Pj3vEHA.1452@TK2MSFTNGP11.phx.gbl...
>>> Paul, I've never run into any issues with those apps after having
>>> removed Windows Messenger, but Jonathan is saying that you can run into
>>> such problems... My suggestion to you is to keep both, since it doesn't
>>> really hurt to have them both present. Sorry for the confusion.
>>>
>>> --
>>> _______________________________________________
>>> Michael Katz
>>> [Microsoft MVP - MSN Client]
>>> "There's no I in 'team' but there is 'me'"
>>>
http://msmvps.com/msntral
>>>
>>> This posting is provided 'AS IS' with no warranties, and confers no
>>> rights.
>>>
>>>
>>> "Paul Westwell" <paul.news@nospam.westwell.me.uk> wrote in message
>>> news:c7ahd.209$v85.83@newsfe4-gui.ntli.net...
>>>> Thanks Michael,
>>>>
>>>> Can you help with my problem with remote assistance not work?
>>>>
>>>> Linksys BEFRS41W UPnP enabled, Mcafee Firewall & Antivirus, XP Home
>>>> with SP2 (4 machines in total, three hardwired and one wireless)
>>>>
>>>> Used to work fine, now will not work even within my own LAN.
>>>>
>>>> I can request remote assistance from one machine to another using for
>>>> example "Start, Help & Support, Invite a friend to connect to your
>>>> computer with remote assistance" The originating machine reports
>>>> "Invitation has been sent out" and then I accept the invite at the
>>>> terminating machine which reports " you have accepted an invitation for
>>>> remote assitance". The originating machine then reports "Invitation is
>>>> accepted" and the terminating machine opens a window titled "Remote
>>>> Assistance" with "Loading...." in the middle, a second window opens on
>>>> the terminating machine titled "Remote assistance -- Web Page Dialog"
>>>> with "Remote Assistance Failed. Please Try Again"
>>>>
>>>> That's about as far as I get.
>>>>
>>>> As I mentioned further up this used to work fine, since then I have
>>>> made a number of changes including SP2, MSN upgrades etc etc.
>>>>
>>>> Interestingly, video, audio, application sharing, file transfer, games
>>>> etc etc all work fine both within my network and outside it, the only
>>>> problem I have found is remote assistance from any of my machine to any
>>>> others!
>>>>
>>>> Please help... its driving me mad!
>>>>
>>>> Regards,
>>>>
>>>> Paul
>>>>
>>>>
>>>>
>>>> "Michael Katz [MVP]" <michaelk[AT]mvps.org> wrote in message
>>>> news:u1iKUq2vEHA.1452@TK2MSFTNGP11.phx.gbl...
>>>>> Nope, you don't need both. You can uninstall WM if you'd like. I just
>>>>> keep it around in case MSN Messenger decides to start crashing (my
>>>>> system's very tempermental).
>>>>>
>>>>> --
>>>>> _______________________________________________
>>>>> Michael Katz
>>>>> [Microsoft MVP - MSN Client]
>>>>> "There's no I in 'team' but there is 'me'"
>>>>>
http://msmvps.com/msntral
>>>>>
>>>>> This posting is provided 'AS IS' with no warranties, and confers no
>>>>> rights.
>>>>>
>>>>>
>>>>> "Paul Westwell" <paul.news@nospam.westwell.me.uk> wrote in message
>>>>> news:FM1hd.33$C45.24@newsfe3-gui.ntli.net...
>>>>>> Just to add to my previous post....
>>>>>>
>>>>>> I am confused if MSN messenger still requires Windows messenger to be
>>>>>> installed on the same machine for all services to work, in particular
>>>>>> I refer to remote assistance.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Paul
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
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