So here's the situation: I live at home while going to college. My mother works for the Department of Veterans Affairs, and sometimes works from home by connecting to their VPN. We recently upgraded from a Netgear Nighthawk 1900AC router to an ASUS RT-AC87R 2400AC router in order to get a better wireless signal down into the basement where I stay. When I got Call of Duty Black Ops 3 in November, I forwarded some ports according to this webpage.
My mother complains that her connection is slow, and that she can't get work done. She blames it on me being on the computer playing games on steam (non-multiplayer) and sucking up all of the bandwidth. We have a 30mbps internet connection. My father assumes that it's because I opened up the ports on the router. However, my PS4 is always off when my mother works. I assume that because I opened the ports to the PS4, that it would suck up a ton of bandwidth if I was using it while playing Black Ops 3. That's why I keep it turned off while my mother works. My father assumes that the PS4 is still using up tons of bandwidth even though it's turned off.
My mother has complained about how the bars on her computer (the ones that show how strongly you are connected to the wireless network) keep alternating between two, five, and three bars despite her being directly next to the router. We can't hardwire it in due to some policy that her work has, so it has to be wireless. I assume that it's either one of three possibilities: 1. Her network card in her computer is about to go out 2. Her VPN is super slow or 3. Her connection to her VPN is weak.
So would any of you guys be willing to shed some light on this situation? Would opening those ports cause my internet to run slower for my mother? What is the most likely problem that's causing her connection to be slow?
My mother complains that her connection is slow, and that she can't get work done. She blames it on me being on the computer playing games on steam (non-multiplayer) and sucking up all of the bandwidth. We have a 30mbps internet connection. My father assumes that it's because I opened up the ports on the router. However, my PS4 is always off when my mother works. I assume that because I opened the ports to the PS4, that it would suck up a ton of bandwidth if I was using it while playing Black Ops 3. That's why I keep it turned off while my mother works. My father assumes that the PS4 is still using up tons of bandwidth even though it's turned off.
My mother has complained about how the bars on her computer (the ones that show how strongly you are connected to the wireless network) keep alternating between two, five, and three bars despite her being directly next to the router. We can't hardwire it in due to some policy that her work has, so it has to be wireless. I assume that it's either one of three possibilities: 1. Her network card in her computer is about to go out 2. Her VPN is super slow or 3. Her connection to her VPN is weak.
So would any of you guys be willing to shed some light on this situation? Would opening those ports cause my internet to run slower for my mother? What is the most likely problem that's causing her connection to be slow?