[SOLVED] Does the A6-9400 require BIOS update?

[DiegoT]

Hello guys.
I have a problem with my new PC due apparently the Mobo BIOS doesn't support the 3rd gen. Ryzen I got.

So I decided to buy the old A6-9500 for the BIOS update but then I saw the A6-9400 was also released, which is cheaper.

I've read it's an old Excavator microarchitecture with Bristol cores, same as the A6-9500, I understand.

But I'm worry about it because it's from 2019, same as my Mobo, and I don't know if it will require an updated BIOS too.

Please any help will be appreciated.

 

[clutchc]

Which motherboard do you have?

 

[DiegoT]

Which motherboard do you have?

MSI A320M pro max.

 

[clutchc]

MSI A320M pro max.

Here is the CPU support page for that board along with the BIOS revision (or later) required for it to recognize the processors.
The A6-9400 requires the 7C52v20 or later BIOS.

 

[DiegoT]

Thanks for that info I couldn't find.
According to my Mobo's S/N, which is 601-7C52-020B1908, I guess it would support it.
But according to that information, the motherboard should support all the Ryzen 3xxx too.
I have read some users comments saying that it is not a surprise for MSI boards producing Mobos with all the box painted with inscription like "Last Generation Ryzen supported" but the BIOS is not actually updated.

 

[SamirD]

I would call MSI about this if their motherboard is showing that it should be supported--you could have a bad board.

 

[clutchc]

Thanks for that info I couldn't find.
According to my Mobo's S/N, which is 601-7C52-020B1908, I guess it would support it.
But according to that information, the motherboard should support all the Ryzen 3xxx too.
I have read some users comments saying that it is not a surprise for MSI boards producing Mobos with all the box painted with inscription like "Last Generation Ryzen supported" but the BIOS is not actually updated.

Odd. What 3rd gen Ryzen are you using? I too just noticed that all the CPUs listed only require the same early BIOS. If the system won't produce a display at all, it might just be a bad board. It happens.
(I'm assuming you are using a discrete graphics card since the Ryzens do not have an iGPU)

 

[DiegoT]

Odd. What 3rd gen Ryzen are you using? I too just noticed that all the CPUs listed only require the same early BIOS. If the system won't produce a display at all, it might just be a bad board. It happens.
(I'm assuming you are using a discrete graphics card since the Ryzens do not have an iGPU)

Sorry for the delay.
My new A6-9500 has just arrived (I ignored the A6-9400 just to avoidthe doubt).
Yes. Based on the MSI website information, all Ryzens should be supported by the first released BIOS of this MOBO (except the 2400g and another similar). Mine is a 3600.
So after checking all the components, the only probably failing ones were either the CPU and/or the MOBO.
Since it's very unlikely to receive a new CPU failed, and overall after not seeing nor hearing any activity sign of live, I also pointed to the Mobo. In fact I thought I should have bought another one instead of a dummy CPU.
But for my surprise the Mobo posted with the A6-9500. It took some time, but I've read it's common for the first post of an AMD processor.
The most surprisingly thing then was to see in the BIOS/UEFI that the post beeps are disabled by default.
How is supposed for one to find errors in a new setup with this board if the beeps are disabled? Is it a bug of MSI?
Well by now I'm trying to install Windows, then I will update the BIOS and hope with that my Ryzen will work. Not much hope indeed.

 

[clutchc]

Is it possible that you weren't giving the initial boot up time to produce a display when using the Ryzen? I too have noticed that there is an unusually long first-boot startup with the newer AMD platform. Let us know how the BIOS update went.

 

[ScrewySqrl]

you should be able to update the bios with the A6, and then install your Ryzen (AMD had a free program to do just that when Ryzen 2xxx came out)