Apple talks a good game when it comes to encryption and protecting the privacy and data security of their customers - and I'm behind them 100% on this. But... if Apple didn't have its own back door into the iPhone, the FBI's demand would never even have come up. "What back door?" you ask. The back door that allows Apple itself to install a new version of iOS on the iPhone without the user's consent. If Apple were truly concerned with its users rather than its bottom line, it would close this back door once and for all and thereby put itself (and its customers) permanently beyond the reach of law enforcement hacking, however well-intentioned it claims to be.
As for the whole political/PR kerfuffle around the All Writs Act, the decisions of the courts, the demands from law enforcement and the pushback from Apple, the inconvenient truth is that there is no middle ground, and hence no possibility of compromise. Either the encryption is unbreakable, or it isn't. It would be wonderful if it were possible to grant access to law enforcement on a one-off basis when they have the proper warrants and act within the limits defined by the Constitution - but it just isn't. If the LEOs can get in, so can the bad guys. I can understand the government's desire that "thou shalt have no secret that we cannot reveal" but that's just too bad for them. They complain that they will be hampered in their investigations and that crimes will go unsolved. Well, I'm sure they could get a lot more convictions in the absence of the 5th Amendment, or if they could forget about that pesky exclusionary rule. But we, the people, have declined to remove these limits on their investigative powers.
Bottom line - all governments, by their very nature, seek control. Encryption reduces that control, so governments oppose it. So be it. This is a battle they cannot win, so they should give up their crusade against encryption and privacy and instead focus on how to best do their jobs in the modern world.