[SOLVED] Download speed has TANKED please help

[CrispyPotato]

My download speed is usually around 15-30MB/s while downloading updates for games like RB6 or CoD but is at 1-2MB/s at the moment. I did an Ookla and a google test. I got it 1.46 download and .20 upload for the google. Then on ookla I got 4.8 download and 0.13 upload.... what happened to my internet? Why is it all of a sudden terrible? I can’t even download small updates to play games with my friends let alone play online if I’m lucky.


On my desktop(hardwired) I am getting these low numbers. But on my lab top(wireless)I am getting 325MB/a download and 11.23 upload off both ookla and google. What is wrong with my computer?

 

[rgd1101]

malware scan?
it is downloading windows update?

 

[SamirD]

Use another device to test your speed. If it is the same, it could be a temporary isp issue.

If another device is faster, it's probably something on your computer as rgd1101 posted.

 

[CrispyPotato]

My download speed is usually around 15-30MB/s when updating games like RB6 or CoD but is at 1-2MB/s at the moment. I did an Ookla and a google test. I got it 1.46 download and .20 upload for the google. Then on ookla I got 4.8 download and 0.13 upload.... what happened to my internet? Why is it all of a sudden terrible? I can’t even download small updates to play games with my friends let alone play online if I’m lucky.


On my desktop(hardwired) I am getting these low numbers. But on my lab top(wireless)I am getting 325MB/a download and 11.23 upload off both ookla and google. What is wrong with my computer?

Quote Reply

malware scan?
it is downloading windows update?

I just downloaded the windows update today. i used malware bytes to scan my pc and it showed nothing as a “threat” to my pc. Is there anything else you recommend to locate whatever this issue maybe?

 

[CrispyPotato]

Use another device to test your speed. If it is the same, it could be a temporary isp issue.

If another device is faster, it's probably something on your computer as rgd1101 posted.

I used two different laptops, one right next to my router and got the 350mb/s then went on the furthest side of the house and got 40mb/s. when you say something on my computer do you believe it’s a virus? I don’t do much on the computer besides play games :/

 

[rgd1101]

new system? or just the slow download happened recently?

full system spec?

 

[CrispyPotato]

new system? or just the slow download happened recently?

full system spec?

The slow download happened recently. Within two days. The system is around a year or two old. The last thing I can remember downloading before the slowdown is the MSI Dragon Center to change the lighting on my GPU. Which I never got fully open. Besides yesterday the AMD software to monitor my CPU to see if anything was out of normal with it.

System specs:
CPU-AMD Ryzen 3700x
MOBO- Asus Tuff x570 plus
GPU- MSI RTX 2070 frozr
RAM- 16g DDR4 Corsair vengeance
PSU-700 bronze

 

[Ralston18]

Look in Task Manager and Resource monitor to determine what is running on your computer.

Especially when slowdowns occur.

Check what resources are being used, to what extent (%) they are being used, and what is using the resource.

 

[SamirD]

I used two different laptops, one right next to my router and got the 350mb/s then went on the furthest side of the house and got 40mb/s. when you say something on my computer do you believe it’s a virus? I don’t do much on the computer besides play games :/

Gotcha, so definitely not an isp issue.

To confirm there is nothing wrong with your computer, boot a linux live cd/usb and check speeds there. It should be full speed there, and if it isn't can possibly point to a hardware issue.