Dr. Debug Code 00 on Asrock 970 Extreme4

-JTG · Jul 13, 2014

Hello there, I need help badly.
I bought an FX-8150 from a friend. He was still using it before he sold it to me.

My motherboard is an Asrock 970 Extreme4. Bios version 2.20.
I have an FX-8320 which is currently installed and using.

So I swap in the FX-8150 and it doesn't boot. Dr. Debug gave me a 00 code. I return the FX-8320 and it booted. What could be the problem?

Is the cpu fried or something?
Thanks in advance guys.

Dark Lord of Tech · Jul 13, 2014

That's strange because the Extreme 4 doesn't offcially support the 8320 or 8350 , because it becomes unstable.

It does support the 8150.

Asrock 970 Extreme4 CPU support list.

AM3+ Opteron OS3320SJW4KHK 25W Piledriver 1900MHz 1400MHz 2MBx2 8MB C0 P2.20
AM3+ Opteron OS3380OLW8KHK 65W Bulldozer 2600MHz 2000MHz 2MBx4 8MB C0 P2.20
AM3+ Opteron OS3280OLW8KGU 65W Bulldozer 2400MHz 2600MHz 2MBx4 8MB B2 P1.90
AM3+ FX FD8300WMW8KHK 95W Piledriver 3300MHz 2200MHz 2MBx4 8MB C0 P2.10
AM3+* FX FD8150FRW8KGU(BE) 125W Bulldozer 3600MHz 2200MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD8140WMW8KGU 95W Bulldozer 3200MHz 2200MHz 2MBx4 8MB B2 P1.60
AM3+ FX FD8120WMW8KGU(BE) 95W Bulldozer 3100MHz 2200MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD8100WMW8KGU(BE) 95W Bulldozer 2800MHz 2000MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD6350FRW6KHK 125W Piledriver 3900MHz 2200MHz 2MBx3 8MB C0 P2.00
AM3+ FX FD6300WMW6KHK 95W Piledriver 3500MHz 2000MHz 2MBx3 8MB C0 P2.10
AM3+ FX FD6200FRW6KGU 125W Bulldozer 3800MHz 2200MHz 2MBx3 8MB B2 P1.50
AM3+ FX FD6130FRW6KGU 125W Bulldozer 3600MHz 2200MHz 2MBx3 8MB B2 P1.70
AM3+ FX FD6120WMW6KGU 95W Bulldozer 3500MHz 2000MHz 2MBx3 8MB B2 P1.70
AM3+ FX FD6100WMW6KGU(BE) 95W Bulldozer 3300MHz 2000MHz 2MBx3 8MB B2 P1.40
AM3+ FX FD4350FRW4KHK 125W Piledriver 4200MHz 2200MHz 2MBx2 8MB C0 P2.10
AM3+ FX FD4320WMW4MHK 95W Piledriver 4000MHz 2000MHz 2MBx2 4MB C0 P2.10
AM3+ FX FD4300WMW4MHK 95W Piledriver 3800MHz 2000MHz 2MBx2 4MB C0 P2.10
AM3+ FX FD4200FRW4KGU 125W Bulldozer 3300MHz 2200MHz 2MBx2 8MB B2 P1.70
AM3+ FX FD4170FRW4KGU(BE) 125W Bulldozer 4200MHz 2200MHz 2MBx2 8MB B2 P1.40
AM3+ FX FD4150WMW4KGU 95W Bulldozer 3900MHz 2000MHz 2MBx2 8MB B2 P1.60
AM3+ FX FD4130FRW4MGU 125W Bulldozer 3800MHz 2000MHz 2MBx2 4MB B2 P1.60
AM3+ FX FD4100WMW4KGU(BE) 95W Bulldozer 3600MHz 2000MHz 2MBx2 8MB B2 P1.40

cookies · Jul 13, 2014

Did you try clearing CMOS after installing the new processor? If not, give that a shot.

Dark Lord of Tech · Jul 13, 2014

Asrock.com
Code 00 = Please check if the CPU is installed correctly and then clear CMOS.

http://www.asrock.com/support/faq.asp?id=334
Debug Codes

******* That's strange because the Extreme 4 doesn't offcially support the 8320 or 8350 , because it becomes unstable.

It does support the 8150.

-JTG · Jul 13, 2014

That's strange because the Extreme 4 doesn't offcially support the 8320 or 8350 , because it becomes unstable.

It does support the 8150.

Asrock 970 Extreme4 CPU support list.

AM3+ Opteron OS3320SJW4KHK 25W Piledriver 1900MHz 1400MHz 2MBx2 8MB C0 P2.20
AM3+ Opteron OS3380OLW8KHK 65W Bulldozer 2600MHz 2000MHz 2MBx4 8MB C0 P2.20
AM3+ Opteron OS3280OLW8KGU 65W Bulldozer 2400MHz 2600MHz 2MBx4 8MB B2 P1.90
AM3+ FX FD8300WMW8KHK 95W Piledriver 3300MHz 2200MHz 2MBx4 8MB C0 P2.10
AM3+* FX FD8150FRW8KGU(BE) 125W Bulldozer 3600MHz 2200MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD8140WMW8KGU 95W Bulldozer 3200MHz 2200MHz 2MBx4 8MB B2 P1.60
AM3+ FX FD8120WMW8KGU(BE) 95W Bulldozer 3100MHz 2200MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD8100WMW8KGU(BE) 95W Bulldozer 2800MHz 2000MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD6350FRW6KHK 125W Piledriver 3900MHz 2200MHz 2MBx3 8MB C0 P2.00
AM3+ FX FD6300WMW6KHK 95W Piledriver 3500MHz 2000MHz 2MBx3 8MB C0 P2.10
AM3+ FX FD6200FRW6KGU 125W Bulldozer 3800MHz 2200MHz 2MBx3 8MB B2 P1.50
AM3+ FX FD6130FRW6KGU 125W Bulldozer 3600MHz 2200MHz 2MBx3 8MB B2 P1.70
AM3+ FX FD6120WMW6KGU 95W Bulldozer 3500MHz 2000MHz 2MBx3 8MB B2 P1.70
AM3+ FX FD6100WMW6KGU(BE) 95W Bulldozer 3300MHz 2000MHz 2MBx3 8MB B2 P1.40
AM3+ FX FD4350FRW4KHK 125W Piledriver 4200MHz 2200MHz 2MBx2 8MB C0 P2.10
AM3+ FX FD4320WMW4MHK 95W Piledriver 4000MHz 2000MHz 2MBx2 4MB C0 P2.10
AM3+ FX FD4300WMW4MHK 95W Piledriver 3800MHz 2000MHz 2MBx2 4MB C0 P2.10
AM3+ FX FD4200FRW4KGU 125W Bulldozer 3300MHz 2200MHz 2MBx2 8MB B2 P1.70
AM3+ FX FD4170FRW4KGU(BE) 125W Bulldozer 4200MHz 2200MHz 2MBx2 8MB B2 P1.40
AM3+ FX FD4150WMW4KGU 95W Bulldozer 3900MHz 2000MHz 2MBx2 8MB B2 P1.60
AM3+ FX FD4130FRW4MGU 125W Bulldozer 3800MHz 2000MHz 2MBx2 4MB B2 P1.60
AM3+ FX FD4100WMW4KGU(BE) 95W Bulldozer 3600MHz 2000MHz 2MBx2 8MB B2 P1.40

I don't know man. My bro has been using the 8320 since we bought it 1 1/2 years ago.

Dark Lord of Tech · Jul 13, 2014

Your one of the lucky few ..that's great. 😀

-JTG · Jul 13, 2014

cookies :

I did. Using the Clear CMOS button at the back and the CMOS jumper. I'm clueless. I'm using the 8320 now.

Dark Lord of Tech · Jul 13, 2014

Very strange that the CMOS clear didn't work.

-JTG · Jul 13, 2014

I don't know if I did it right. How do you clear the CMOS using the jumper? I just turned off the pc and put the cap on 2 and 3. waited a few seconds then returned it to 1 2.

Dark Lord of Tech · Jul 13, 2014

You can also try removing the battery for a few and putting it back in.

cookies · Jul 13, 2014

Does the CPU look good? Are there any bent/missing pins at all, scorch marks (unlikely)?

Dark Lord of Tech · Jul 13, 2014

He said his 8320 works perfectly.

-JTG · Jul 13, 2014

cookies :

The 8150 looks clean. No bent pins or burn marks. I went to his house and I personally saw him remove it from his computer. He was still using it before he sold it to me.

Dark Lord of Tech · Jul 13, 2014

That's strange.

cookies · Jul 13, 2014

How did you transport it from his machine to yours? Was it in the same place (machine to machine on the same table) or did it get put in a static bag and driven across town or something? What did you use to contain it?

-JTG · Jul 13, 2014

Tried removing cmos battery. It still shows the 00 code. It really is strange. Any more suggestions? I have another build here where I could put the 8150. It has a Gigabyte 970A-DS3P. But I'm still copying files. I'll try it later and get back to you.

cookies · Jul 13, 2014

Yeah, try it in that other system, that'd be the best way to rule out the CPU as the problem.

-JTG · Jul 13, 2014

cookies :

The plastic container it came in. From the metal tin. The one with the little black square foam.

Dark Lord of Tech · Jul 13, 2014

The 8150 should work with that board.

Good Luck.

-JTG · Jul 13, 2014

If it doesn't work too, is it safe to say that the 8150 is fried?

Dark Lord of Tech · Jul 13, 2014

I would say yes.

carlo_bigtunes · Jul 13, 2014

Bios 2.30 1/28/2013
1. Support UEFI PXE boot.
2. Improve AM3+ FX-8350 and FX-8150 CPU compatibility.
3. Modify Clear CMOS Switch does not work symptom.

try to update your bios, min 2.30 ..

Dark Lord of Tech · Jul 13, 2014

They have a BIOS update but don't list the 8320 and 8350 as compatible in the CPU support list.

That's just strange.

AM3+ Opteron OS3320SJW4KHK 25W Piledriver 1900MHz 1400MHz 2MBx2 8MB C0 P2.20
AM3+ Opteron OS3380OLW8KHK 65W Bulldozer 2600MHz 2000MHz 2MBx4 8MB C0 P2.20
AM3+ Opteron OS3280OLW8KGU 65W Bulldozer 2400MHz 2600MHz 2MBx4 8MB B2 P1.90
AM3+ FX FD8300WMW8KHK 95W Piledriver 3300MHz 2200MHz 2MBx4 8MB C0 P2.10
AM3+* FX FD8150FRW8KGU(BE) 125W Bulldozer 3600MHz 2200MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD8140WMW8KGU 95W Bulldozer 3200MHz 2200MHz 2MBx4 8MB B2 P1.60
AM3+ FX FD8120WMW8KGU(BE) 95W Bulldozer 3100MHz 2200MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD8100WMW8KGU(BE) 95W Bulldozer 2800MHz 2000MHz 2MBx4 8MB B2 P1.40
AM3+ FX FD6350FRW6KHK 125W Piledriver 3900MHz 2200MHz 2MBx3 8MB C0 P2.00
AM3+ FX FD6300WMW6KHK 95W Piledriver 3500MHz 2000MHz 2MBx3 8MB C0 P2.10
AM3+ FX FD6200FRW6KGU 125W Bulldozer 3800MHz 2200MHz 2MBx3 8MB B2 P1.50
AM3+ FX FD6130FRW6KGU 125W Bulldozer 3600MHz 2200MHz 2MBx3 8MB B2 P1.70
AM3+ FX FD6120WMW6KGU 95W Bulldozer 3500MHz 2000MHz 2MBx3 8MB B2 P1.70
AM3+ FX FD6100WMW6KGU(BE) 95W Bulldozer 3300MHz 2000MHz 2MBx3 8MB B2 P1.40
AM3+ FX FD4350FRW4KHK 125W Piledriver 4200MHz 2200MHz 2MBx2 8MB C0 P2.10
AM3+ FX FD4320WMW4MHK 95W Piledriver 4000MHz 2000MHz 2MBx2 4MB C0 P2.10
AM3+ FX FD4300WMW4MHK 95W Piledriver 3800MHz 2000MHz 2MBx2 4MB C0 P2.10
AM3+ FX FD4200FRW4KGU 125W Bulldozer 3300MHz 2200MHz 2MBx2 8MB B2 P1.70
AM3+ FX FD4170FRW4KGU(BE) 125W Bulldozer 4200MHz 2200MHz 2MBx2 8MB B2 P1.40
AM3+ FX FD4150WMW4KGU 95W Bulldozer 3900MHz 2000MHz 2MBx2 8MB B2 P1.60
AM3+ FX FD4130FRW4MGU 125W Bulldozer 3800MHz 2000MHz 2MBx2 4MB B2 P1.60
AM3+ FX FD4100WMW4KGU(BE) 95W Bulldozer 3600MHz 2000MHz 2MBx2 8MB B2 P1.40

-JTG · Jul 14, 2014

Aaaaand it still won't boot. It doesn't even turn on using the Gigabyte mobo. I returned my 8320 and it booted fine.
I think the 8150 is dead. Anything I can do about it?

jean_1992 · Jul 19, 2014

Do you still have it? I am interested in buying it

Dr. Debug Code 00 on Asrock 970 Extreme4

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