I have been trying unsuccessfully to replace a cheap Mikrotik Router supplied by by our service provider Gigabeam with a Draytek 2862 router. Gigabeam have told me to disconnect from the service for an hour and then connect up. Gigabeam are unable to help, although they told me this router works on their network, they prefer the Mikrotik router. Any ideas please? I enter the PPPoE username and password and WAN VLAN Tag and it does not connect. The service comes in through an antenna from a transmitter. We get a good signal with download speeds of up to 34 MB.