Driver Conflicts (BSOD)

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Ferretmyster

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Jan 5, 2012
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Hello. I have been having Stop Errors for about a year now, sometimes once in two weeks, or sometimes five or six a day. They are mostly caused from playing 3D games (Team Fortress 2, Skyrim, Morrowind, Far Cry... etc.) I used to have a ATI 5870 and had the Windows Driver for it. But about a year ago I install A AMD 6950 and got the Windows Driver for that. I noticed that the blue screens happened soon after that. I am just wondering if the 5870's driver is conflicting with my 6950's drivers or if maybe its another driver that's causing it. I do have Bit Defender 2011 installed, which I installed at roughly the same time as my 6950. I will link a picture of the windows driver I want to remove and some mini dump files.


http://www.filedump.net/dumped/untitled1344795164.png



Here are the Minidumps:

http://speedy.sh/p63tc/081012-27409-01.rar

After reading the Minidumps It tells me that either ntoskrnl.exe or hal.dll or ntkrnlpa.exe are causing the problems, but I don't want to messes with them as they handle my ram. The problem is a driver problem and its not an out of date one either, so I'm just curious as to which one it could be. Also it would be nice to know how to remove the 5870's driver aswell as its not a windows update you can simply unistall, I have been trying to get rid of it for months now but don't know how, and yes I do know how to unistall window updates.
 
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I just had another Blue Screen and this is the info after it rebooted.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004427028
BCP3: 00000000B4002000
BCP4: 00000000C0000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081212-23665-01.dmp
C:\Users\Cox\AppData\Local\Temp\WER-23930-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




Also I did get to read the Blue Screen when it happened and it said something about an unfixable Hardware error.
 
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I already have the update for the 6950. I know how to access the window updates and the ATI updates, but if you look at the picture, that specific update I want to remove. I went to control Panel and unistall programs, then I clicked on unistall an update. All of my Adobe and Windows updates are showing up, but not the ATI one. I think its conflicting with my newest update. I am using windows 7 64bit Home Premium.
 
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what do you have for a power supply. the 6000 series eats more gas than the 5000 series. ( amps )


and if you have the windows disc try doing a repair........... don't hit "R" the first time it shows up keep going like a standard install and it will ask you again to repair......... keeping your stuff ( programs ) intact.
 
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I had a similar problem as you when i reinstalled my GTX 480 driver after trying out an AMD 4550 GPU with drivers. I am not an expert, but could be likely a conflict of registry in windows. Even after i uninstall amd driver, there was some registry left in the system that made some game session crash. So do this if it helps:

Option 1. The slow and clean/fresh way (my method)
Uninstall all your AMD/ATI display drivers. Then use "CCleaner" to clean the registry. After that use the latest "Wise Registry Cleaner" application for deep scan of conflicted or missing registry. Defrag your registry, reboot. Then use the application "Driver Fusion" which removes any drivers left in the system. Restart, use "Driver Fusion" again to see if any AMD drivers are left. Reboot. (You can use CCleaner and Wise Registry Cleaner again to be double sure that all bad registry are fixed). Defrag your hard drive and reinstall the latest known stable AMD GPU drivers.

Option 2. The fast method
Uninstall all your AMD/ATI display drivers. Use the application "Driver Fusion" which removes any drivers left in the system. Restart and reinstall the latest stable AMD GPU drivers.

So far, i haven't had any crashes so far for the past few weeks while playing games.
 
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sorry to ask, but what does HW mean?

And thanks everyone for the help. When I am not busy I will try some if not all of these solutions.
 
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oh also just to add, if its any help, this is my computer in full detail.
------------------------------------------------------------------------------------

CHASSIS: ANTEC TWO HUNDRED V2 GAMING MINI, MICRO or STANDARD ATX CASE, FRONT LOADED 2." HD CADDY

PWR: ANTEC EARTHWATTS 750 WATT PSU 80 PLUS STANDARD

MOBO: ASUS CROSSHAIR IV FORMULA SKT.AM3 AMD 890FX/SB850 3PCI-E 2.0 X16/1PCI-E X4,4D.

CPU: AMD PH-II X6 1090T 3.2GHz 9MB

DDR3 2GB 1333 CL9

Video Card: AMD HD6950 2GB\RADEON

INTEL X25-M SSD 80GB GEN2 OEM 2.5" 9.5MM , MLC, SATA

OPTICAL DRIVE: 24X SATA LIGHT SCRIBE BULK W/VISTA COMPATIBLE SW

HARD DRIVE: SEAGATE 500GB SATA SV Class

O/S: Microsoft Windows 7 Home Premium x64 OEM
 
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I have been experimenting with a few things. And my computer Blue screens when I play Skyrim for about 15-20 minutes. It blue screens when ever it goes over 56 degrees Celsius in that game. It hasn't blue screened in any other game unless there is programs working in the background. When my computer is under heavy load and reaches 61 it blue screens. Those are the only times it does it. Everything other time is ok. Does this indicate anything with the power supply or the CPU?
 
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sounds like you're not running enough ram.......... does that say 2gigs of ram above ?........... try 4 or 8.......... run them in dual channel mode ( look at the booklet that came with your motherboard )..................... make them all the same even if it means sacrificing the stick you have.
 
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