DRIVER_IRQL_NOT_LESS_OR_EQUAL only when gaming- runs fine for hours otherwise.

ranged66

Prominent
Oct 6, 2017
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Ever since I installed a new motherboard (I have performed a complete windows reinstall keeping no files or preferences) I've been getting bluescreens, but only when playing games. The computer will run fine for hours doing youtube, browser and other low profile activities, but if I try to play a game it lasts anywhere from 10 minutes to a few hours before bluescreening to DRIVER_IRQL_NOT_LESS_OR_EQUAL, with the occasional KMODE_EXCEPTION_NOT_HANDLED.

Could anybody help me with this?

Latest crash dump
https://drive.google.com/file/d/0B0WViAU2P9JPNE1LS2JpZ2xJams/view?usp=sharing

Specs:
Motherboard: ASRock Fatal1ty 970 Performance
CPU: AMD FX-8350
GPU: MSI GTX-1060 6GB
RAM: 12GB DDR3
PSU: Be quiet! PURE POWER 10 600W
Storage: 200GB SSD + 500GB HDD
 
Well I just got another crash, this time SYSTEM_SERVICE_EXCEPTION, with HWInfo logging so I'll place it here. I hope this can be fixed :X

https://drive.google.com/file/d/0B0WViAU2P9JPWmw4YnlmSmlndjQ/view?usp=sharing Minidump
https://drive.google.com/file/d/0B0WViAU2P9JPbVBwQUl5aUpRRGc/view?usp=sharing HWInfo log right up until crash

Code:
On Sat 28-10-2017 11:22:31 your computer crashed
crash dump file: C:\WINDOWS\Minidump\102817-5968-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580) 
Bugcheck code: 0x3B (0xC0000096, 0xFFFFF8004B801926, 0xFFFFE4809A5ACD00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Sat 28-10-2017 11:22:31 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) 
Bugcheck code: 0x3B (0xC0000096, 0xFFFFF8004B801926, 0xFFFFE4809A5ACD00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 
The thing is though, it happens on various games.

The only steam game I get bluescreens like this on is PlayerUnknown's Battlegrounds.
I also get the bluescreens on Fortnite, and Star Wars Battlefront II, both non-steam.
I've been able to play StarCraft II, Heroes of the Storm, Kerbal Space Program and Rimworld completely fine without issues.

How would I go about solving this? Fortnite uses Battleye, PUBG does, but I don't think SWBII does...

Edit: Also I'm curious to know why you suspect BEDaisy.sys causes it. Not because I doubt you or anything, but because I'd like to be able to solve my own problems more effectively in the future. How do you read those minidump logs?
 
Anybody else with a potential solution, since I don't think messaging the developers of two of the current most popular games online would get me an answer before 2018...
 
I just got another crash on a game that doesn't use battleye at all, you will find that BEDaisy.sys isn't even loaded or running.

https://drive.google.com/file/d/0B0WViAU2P9JPUUp1X3RiOGV6ekU/view?usp=sharing minidump

Code:
On Sun 29-10-2017 09:18:59 your computer crashed
crash dump file: C:\WINDOWS\Minidump\102917-7171-01.dmp
This was probably caused by the following module: win32kfull.sys (win32kfull+0x57193) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFCF0564257193, 0xFFFF9181C8815E00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\win32kfull.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Full/Desktop Win32k Kernel Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 



On Sun 29-10-2017 09:18:59 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: win32kfull.sys (win32kfull!xxxUpdateInputHangInfo+0x333) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFCF0564257193, 0xFFFF9181C8815E00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\win32kfull.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Full/Desktop Win32k Kernel Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Any help with this? :c
 
It worked for a while when removing the odd memory stick out, which was running at 8-8-8-24 and 1600MHz instead of the other ones at 9-9-9-24 and 1336. But today I started to get the crashes again, different ones this time.

https://drive.google.com/file/d/0B0WViAU2P9JPdzFxZmltYTNzZnM/view?usp=sharing
https://drive.google.com/file/d/0B0WViAU2P9JPZzRWMzZ0VzAtWXc/view?usp=sharing

Can anybody make anything out of these? It's not Battleye since the crashes occur without it too...

 
I have noticed that the Realtek audio drivers that were supposed to come with the all-in-1 install package of Asrock on their site for my motherboard weren't actually installed so I manually installed them and some other drivers.

Furthermore, WhoCrashed often tells me my system settings might be incorrect, so here's my BIOS, maybe something is in fact improperly set up.

O08VOBdL0OSxG1D7TI7y_BSiv9c60__hCA_EG3lSjT3DYUfh31n5gi5ideUx2ucutH_cC0xPSHDdz4s=w1904-h941-rw

CPU Config

G4F3dRukB7NYpVeR1rVFT4S7qcyM1R1CyY4TA5zbwbgmWqnSucPtHhjBRL6dP3NGbTUieAOqHinGHlA=w1904-h941-rw

Main screen

mnTfE76n2-1r2d_TpMs4ZsyAyLXwRuA_PADyReDJuM2GPpg4fYmpSqbbPI7TWG8XsUFnaPF23bZZKsA=w1904-h941-rw

RAM config

417e6656d12bc6bf56886ded2828dcfb.png

Interesting is that the default voltage for the 8350 should be 1.375V from what I've read. I've never even tried to OC my system and CPU-Z is bouncing between 1.4, 1.408 and 1.412, and sometimes up to 1.424V.

RDjyCnH8wZukVFzLOhovaHjkxTaRUq-rvuTxSf2MMhNsh2Wse6nOKbjRSfl4T5LkN9tEU_y6CYsv-qk=w1904-h941-rw
OC Tweaker 1

2LCnRXOEJQh6VRWHSDErBu5qmHV7ZrUW385fWWNMS5C2wYTf3oahXo7AOFcNDbmUBwCwYGSFpqwKwvo=w1904-h941-rw
OC Tweaker 2