Dropped External HDD, Works but SLOW

T33L

Reputable
Jun 28, 2014
6
0
4,510
A few days ago my toshiba external hard drive fell off my desk and bumped preety hard. The first thing I did was to connect it to my laptop, it took windows about 5 minutes to recognise it but it was working very very slow. I tried to copy the important files off it and then format it, that didnt help, it still works incredibly slow. What can I do?
 


Dear lord, the expert will charge you $75 to look at it. Otherwise you have not engaged an "expert" then they will have an hourly charge to try and copy your files off onto a replacement hard drive. Failing that, they will cahrge you much, much more to take the drive into a clean room, disassemble it and if possible mount the individual platters in a new drive mechanism in the hope of recovering portions of your files.

Just go out, buy a replacement external drive and copy what you still can get off it.

Then let it be a lesson - BACKUP YOUR DATA!

 
Thanks for the kind reply Karsten. But maybe I didnt make myself clear in the first post.

I already made a backup of my files, after that I formatted my hard drive. So I'm not talking here about a data recovery intervention from a specialist. I'm thinking maybe he can fix up the hardware part that was damaged when the HDD hit the ground.

Also, I found a thread on this forum made by someone that has the exact problem as me (http://www.tomshardware.co.uk/forum/id-1886586/dropped-external-hdd-works-slow.html), I got one problem though. I cant understand what lonewolf 7 meant by : "format the drive with a bootable media(DVD/USB), and create fresh partitions. ". It looks like this solution worked for the guy that asked the question, so why wouldnt it work for me.
 
OK...so there is no data on it that needs to be recovered, and all you're looking for is a working drive.

'Fixing it' depends completely on what is wrong with it. The actual mechanics of a dropped drive are different in each circumstance. If formatting doesn't work (like it did for the previous guy), then it is likely on it's deathbed.

Since there is no critical data still living on it....fridge magnet donor and get a new drive.
 


I think is was more than a regular format, that's what I dont understand
 


(2) TOSHIBA MQ01ABD100
----------------------------------------------------------------------------
Model : TOSHIBA MQ01ABD100
Firmware : AX001U
Serial Number : 93TBC1PTT
Disk Size : 1000.2 GB (8.4/137.4/1000.2/----)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 5400 RPM
Interface : USB (Serial ATA)
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300 | SATA/300
Power On Hours : 1319 hours
Power On Count : 871 count
Temperature : 42 C (107 F)
Health Status : Caution
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0001h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _98 _98 _50 000000000000 Read Error Rate
02 100 100 _50 000000000000 Throughput Performance
03 100 100 __1 00000000095E Spin-Up Time
04 100 100 __0 0000000019E5 Start/Stop Count
05 100 100 _50 0000000029C8 Reallocated Sectors Count
07 100 100 _50 000000000000 Seek Error Rate
08 100 100 _50 000000000000 Seek Time Performance
09 _97 _97 __0 000000000527 Power-On Hours
0A 231 100 _30 000000000000 Spin Retry Count
0C 100 100 __0 000000000367 Power Cycle Count
BF 100 100 __0 00000000002A G-Sense Error Rate
C0 100 100 __0 000000000122 Power-off Retract Count
C1 _99 _99 __0 0000000032CC Load/Unload Cycle Count
C2 100 100 __0 00340010002A Temperature
C4 100 100 __0 00000000017D Reallocation Event Count
C5 100 100 __0 000000000748 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 253 __0 000000000002 UltraDMA CRC Error Count
DC 100 100 __0 000000000000 Disk Shift
DE _99 _99 __0 0000000002CC Loaded Hours
DF 100 100 __0 000000000000 Load/Unload Retry Count
E0 100 100 __0 000000000000 Load Friction
E2 100 100 __0 0000000000B9 Load 'In'-time
F0 100 100 __1 000000000000 Head Flying Hours

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2039 3354 4243 3150 5454
020: 0000 4000 0000 4158 3030 3155 2020 544F 5348 4942
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090: 006C 0001 FFFE 0000 0000 0000 0000 0000 0000 0000
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110: 0380 B6FA 0000 0000 0000 0000 0000 0000 0000 401C
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220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0080 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 B1A5

-- SMART_READ_DATA ---------------------------------------------------------
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-- SMART_READ_THRESHOLD ----------------------------------------------------
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