Question DSL Internet randomly drops

Feb 3, 2020
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I have DSL internet from Frontier Communication. It randomly drops internet connection. Sometimes its every 36 hours, some times its every 10 minutes. When they first installed it worked for about a day and then the router/modem would power cycle itself every 10 to 30 minutes. When it would do this it would show a dsl connection problem (dsl light turned solid red, then flash). I had frontier come out and the tech ran all of his tests and said that there was no issues with any of the lines from the hub at the corner of the road all the way to the phone line jack in the wall. He determined that I just had a bad modem/router and gave me a new one (Arris NVG443B). It seemed to have fixed the problem for about a week (no drops that we noticed) but now it is randomly dropping connection. Not nearly as frequent as before but still quite inconvenient. I have spoke to frontier multiple times and they have said every time that they run their line tests multiple times and nothing is wrong. Throughout this whole time when we are connected to the internet our down/up speeds are at or slightly above the plan that we pay for. I will post log from when I believe it dropped connection. I am capable of chaning some settings in the router but other than that don't really know what it all means. Any help is appreciated as this is our only option for internet and the 10 people in the house are all working from home. In the log below the internet stopped working around 8:40.

2020-11-29T08:46:32-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:46:28-05:00 L5 cwmp[4920]: (SSL) Closing Connection: cwmp02.ftwy.in.frontier.com
2020-11-29T08:46:28-05:00 L5 cwmp[4920]: Closing connection on HTTP 204
2020-11-29T08:46:28-05:00 L5 cwmp[4920]: Continue GetParameterValuesResponse (chunk-length - 0)
2020-11-29T08:46:28-05:00 L5 cwmp[4920]: Post GetParameterValuesResponse (chunk-length - 4972)
2020-11-29T08:46:28-05:00 L5 cwmp[4920]: Receive GetParameterValues
2020-11-29T08:46:27-05:00 L5 cwmp[4920]: Continue GetParameterValuesResponse (chunk-length - 0)
2020-11-29T08:46:27-05:00 L5 cwmp[4920]: Post GetParameterValuesResponse (chunk-length - 2219)
2020-11-29T08:46:27-05:00 L5 cwmp[4920]: Receive GetParameterValues
2020-11-29T08:46:27-05:00 L5 cwmp[4920]: Post 0
2020-11-29T08:46:27-05:00 L5 cwmp[4920]: Receive InformResponse
2020-11-29T08:46:27-05:00 L5 cwmp[4920]: Server auth challenge received
2020-11-29T08:46:26-05:00 L5 cwmp[4920]: Post Inform - reason 4 VALUE CHANGE
2020-11-29T08:46:26-05:00 L5 cwmp[4920]: (SSL) Certificate Verify Success: cwmp02.ftwy.in.frontier.com
2020-11-29T08:46:26-05:00 L5 cwmp[4920]: (SSL) Connect Success: cwmp02.ftwy.in.frontier.com
2020-11-29T08:46:26-05:00 L5 cwmp[4920]: Connect to https://cwmp02.ftwy.in.frontier.com/cookie/900/GPV [184.16.4.32] Retry 0
2020-11-29T08:46:26-05:00 L3 sdb[2158]: dns_update_resolver - add nameserver[1]: 8.8.4.4
2020-11-29T08:46:26-05:00 L3 sdb[2158]: dns_update_resolver - add nameserver[0]: 8.8.8.8
2020-11-29T08:46:26-05:00 L3 sdb[2158]: dns_update_resolver - start
2020-11-29T08:46:26-05:00 L4 cwmp[4920]: Resolving ACS URL - Retry 0
2020-11-29T08:46:26-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:46:25-05:00 L3 cwmp[4920]: DSLF_WANIPChgProc 2
2020-11-29T08:46:24-05:00 L5 pppd[30217]: secondary DNS address
2020-11-29T08:46:24-05:00 L5 pppd[30217]: primary DNS address
2020-11-29T08:46:24-05:00 L5 pppd[30217]: remote IP address
2020-11-29T08:46:24-05:00 L5 pppd[30217]: local IP address
2020-11-29T08:46:24-05:00 L5 pppd[30217]: peer from calling number 00:31:46:62:78:A5 authorized
2020-11-29T08:46:24-05:00 L5 pppd[30217]: PAP authentication succeeded
2020-11-29T08:46:23-05:00 L5 pppd[30217]: Connect: ppp2 <--> br2
2020-11-29T08:46:23-05:00 L4 pppd[30217]: Connected to 00:31:46:62:78:a5 via interface br2
2020-11-29T08:46:16-05:00 L5 pppd[30217]: pppd 2.4.6 started by root, uid 0
2020-11-29T08:46:16-05:00 L5 pppd[30044]: Connection terminated.
2020-11-29T08:46:16-05:00 L5 pppd[30044]: Connect: ppp2 <--> br2
2020-11-29T08:46:16-05:00 L4 pppd[30044]: Connected to 00:31:46:62:78:a5 via interface br2
2020-11-29T08:46:15-05:00 L3 sdb[2158]: WANAUTOD: wan_ifdown, failed getting IFFLAGS () - No such device
2020-11-29T08:46:14-05:00 L5 sdb[2158]: Wi-Fi: scheduler fired - wireless interface[2] scheduler not enabled
2020-11-29T08:46:14-05:00 L5 sdb[2158]: Wi-Fi: scheduler fired - wireless interface[1] scheduler not enabled
2020-11-29T08:46:14-05:00 L3 sdb[2158]: hnc: ignoring schdlr_state:idle update_schdlr: 2
2020-11-29T08:46:14-05:00 L4 sdb[2158]: link_mtu_refresh for link[4] failed: No such device
2020-11-29T08:46:14-05:00 L4 sdb[2158]: ioctl(SIOCGIFMTU) failed
2020-11-29T08:46:14-05:00 L4 sdb[2158]: link_mtu_refresh for link[4] failed: No such device
2020-11-29T08:46:14-05:00 L4 sdb[2158]: ioctl(SIOCGIFMTU) failed
2020-11-29T08:46:02-05:00 L5 pppd[30044]: pppd 2.4.6 started by root, uid 0
2020-11-29T08:46:02-05:00 L3 sdbh_wanprobe_30043[30043]: dhcp vendor class name given. "MOTOPIA_NO_VC"

2020-11-29T08:46:01-05:00 L5 sdb[2158]: Wi-Fi: scheduler fired - wireless interface[2] scheduler not enabled
2020-11-29T08:46:01-05:00 L5 sdb[2158]: Wi-Fi: scheduler fired - wireless interface[1] scheduler not enabled
2020-11-29T08:46:01-05:00 L3 sdb[2158]: hnc: ignoring schdlr_state:idle update_schdlr: 2
2020-11-29T08:46:01-05:00 L4 sdb[2158]: link_mtu_refresh for link[4] failed: No such device
2020-11-29T08:46:01-05:00 L4 sdb[2158]: ioctl(SIOCGIFMTU) failed
2020-11-29T08:45:58-05:00 L3 sdb[2158]: WANAUTOD: wan_ifdown, failed getting IFFLAGS () - No such device
2020-11-29T08:45:47-05:00 L3 sdb[2158]: DSL: line-1: Retrain Reason RDI
2020-11-29T08:45:47-05:00 L3 sdb[2158]: DSL: line-1: Link showtime counter since boot 6
2020-11-29T08:45:47-05:00 L3 sdb[2158]: DSL: line-1: VDSL profile 8b
2020-11-29T08:45:47-05:00 L3 sdb[2158]: DSL: line-1: CO Vendor BDCM
2020-11-29T08:45:47-05:00 L3 sdb[2158]: DSL: line-1: Trellis D/S:ON U/S:ON
2020-11-29T08:45:47-05:00 L3 sdb[2158]: DSL: line-1: Latency path Interleaved
2020-11-29T08:45:47-05:00 L3 sdb[2158]: DSL: line-1: Sync Rate in kbps D/S 0 U/S 0
2020-11-29T08:45:47-05:00 L3 sdb[2158]: DSL: line-1: Mode VDSL2 (PTM)
2020-11-29T08:45:23-05:00 L3 sdb[2158]: dns_update_resolver - add nameserver[1]: 8.8.4.4
2020-11-29T08:45:23-05:00 L3 sdb[2158]: dns_update_resolver - add nameserver[0]: 8.8.8.8
2020-11-29T08:45:23-05:00 L3 sdb[2158]: dns_update_resolver - start
2020-11-29T08:45:22-05:00 L3 sdb[2158]: WANAUTOD: wan_ifup, failed getting IFFLAGS () - No such device
2020-11-29T08:45:19-05:00 L3 sdb[2158]: DSL: line-1: Link drop counter 5
2020-11-29T08:45:19-05:00 L3 sdb[2158]: DSL: Update training history (Showtime->linkdown)
2020-11-29T08:44:56-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:44:56-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:43:24-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:43:16-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:43:01-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:42:20-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:42:04-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:42:04-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:40:53-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:40:33-05:00 L5 cwmp[4920]: (SSL) Closing Connection: cwmp02.ftwy.in.frontier.com
2020-11-29T08:40:33-05:00 L5 cwmp[4920]: Closing connection on HTTP 204
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Continue GetParameterValuesResponse (chunk-length - 0)
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Post GetParameterValuesResponse (chunk-length - 4971)
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Receive GetParameterValues
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Continue GetParameterValuesResponse (chunk-length - 0)
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Post GetParameterValuesResponse (chunk-length - 2219)
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Receive GetParameterValues
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Post 0
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Receive InformResponse
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Server auth challenge received
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Post Inform - reason 4 VALUE CHANGE
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: (SSL) Certificate Verify Success: cwmp02.ftwy.in.frontier.com
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: (SSL) Connect Success: cwmp02.ftwy.in.frontier.com
2020-11-29T08:40:32-05:00 L3 sdb[2158]: dns_update_resolver - add nameserver[1]: 8.8.4.4
2020-11-29T08:40:32-05:00 L3 sdb[2158]: dns_update_resolver - add nameserver[0]: 8.8.8.8
2020-11-29T08:40:32-05:00 L3 sdb[2158]: dns_update_resolver - start
2020-11-29T08:40:32-05:00 L5 cwmp[4920]: Connect to https://cwmp02.ftwy.in.frontier.com/cookie/900/GPV [184.16.4.32] Retry 0
2020-11-29T08:40:31-05:00 L4 cwmp[4920]: Resolving ACS URL - Retry 0
2020-11-29T08:40:31-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:40:30-05:00 L3 cwmp[4920]: DSLF_WANIPChgProc 2
2020-11-29T08:40:30-05:00 L5 pppd[29035]: secondary DNS address
2020-11-29T08:40:30-05:00 L5 pppd[29035]: primary DNS address
2020-11-29T08:40:30-05:00 L5 pppd[29035]: remote IP address
2020-11-29T08:40:30-05:00 L5 pppd[29035]: local IP address
2020-11-29T08:40:29-05:00 L5 pppd[29035]: peer from calling number 00:31:46:62:78:A5 authorized
2020-11-29T08:40:29-05:00 L5 pppd[29035]: PAP authentication succeeded
2020-11-29T08:40:29-05:00 L5 pppd[29035]: Connect: ppp2 <--> br2
2020-11-29T08:40:29-05:00 L4 pppd[29035]: Connected to 00:31:46:62:78:a5 via interface br2
2020-11-29T08:40:28-05:00 L5 pppd[29035]: pppd 2.4.6 started by root, uid 0
2020-11-29T08:40:28-05:00 L5 pppd[28882]: Connection terminated.
2020-11-29T08:40:28-05:00 L5 pppd[28882]: Connect: ppp2 <--> br2
2020-11-29T08:40:28-05:00 L4 pppd[28882]: Connected to 00:31:46:62:78:a5 via interface br2
2020-11-29T08:40:26-05:00 L3 sdb[2158]: WANAUTOD: wan_ifdown, failed getting IFFLAGS () - No such device
2020-11-29T08:40:26-05:00 L5 sdb[2158]: Wi-Fi: scheduler fired - wireless interface[2] scheduler not enabled
2020-11-29T08:40:26-05:00 L5 sdb[2158]: Wi-Fi: scheduler fired - wireless interface[1] scheduler not enabled
2020-11-29T08:40:26-05:00 L3 sdb[2158]: hnc: ignoring schdlr_state:idle update_schdlr: 2
2020-11-29T08:40:26-05:00 L4 sdb[2158]: link_mtu_refresh for link[4] failed: No such device
2020-11-29T08:40:26-05:00 L4 sdb[2158]: ioctl(SIOCGIFMTU) failed
2020-11-29T08:40:26-05:00 L4 sdb[2158]: link_mtu_refresh for link[4] failed: No such device
2020-11-29T08:40:26-05:00 L4 sdb[2158]: ioctl(SIOCGIFMTU) failed
2020-11-29T08:40:13-05:00 L5 pppd[28882]: pppd 2.4.6 started by root, uid 0
2020-11-29T08:40:12-05:00 L3 sdbh_wanprobe_28878[28878]: dhcp vendor class name given. "MOTOPIA_NO_VC"

2020-11-29T08:40:12-05:00 L5 sdb[2158]: Wi-Fi: scheduler fired - wireless interface[2] scheduler not enabled
2020-11-29T08:40:12-05:00 L5 sdb[2158]: Wi-Fi: scheduler fired - wireless interface[1] scheduler not enabled
2020-11-29T08:40:12-05:00 L3 sdb[2158]: hnc: ignoring schdlr_state:idle update_schdlr: 2
2020-11-29T08:40:12-05:00 L4 sdb[2158]: link_mtu_refresh for link[4] failed: No such device
2020-11-29T08:40:12-05:00 L4 sdb[2158]: ioctl(SIOCGIFMTU) failed
2020-11-29T08:40:09-05:00 L3 sdb[2158]: WANAUTOD: wan_ifdown, failed getting IFFLAGS () - No such device
2020-11-29T08:39:58-05:00 L3 sdb[2158]: DSL: line-1: Retrain Reason RDI
2020-11-29T08:39:58-05:00 L3 sdb[2158]: DSL: line-1: Link showtime counter since boot 5
2020-11-29T08:39:58-05:00 L3 sdb[2158]: DSL: line-1: VDSL profile 8b
2020-11-29T08:39:58-05:00 L3 sdb[2158]: DSL: line-1: CO Vendor BDCM
2020-11-29T08:39:58-05:00 L3 sdb[2158]: DSL: line-1: Trellis D/S:ON U/S:ON
2020-11-29T08:39:58-05:00 L3 sdb[2158]: DSL: line-1: Latency path Interleaved
2020-11-29T08:39:58-05:00 L3 sdb[2158]: DSL: line-1: Sync Rate in kbps D/S 0 U/S 0
2020-11-29T08:39:58-05:00 L3 sdb[2158]: DSL: line-1: Mode VDSL2 (PTM)
2020-11-29T08:39:49-05:00 L3 sdb[2158]: Wi-Fi: Number of clients associated on 5GHz radio 0
2020-11-29T08:39:49-05:00 L3 sdb[2158]: Wi-Fi: Client b6:35:bc:16:98:e8 left Frontier9856
2020-11-29T08:39:35-05:00 L3 sdb[2158]: dns_update_resolver - add nameserver[1]: 8.8.4.4
2020-11-29T08:39:35-05:00 L3 sdb[2158]: dns_update_resolver - add nameserver[0]: 8.8.8.8
2020-11-29T08:39:35-05:00 L3 sdb[2158]: dns_update_resolver - start
2020-11-29T08:39:34-05:00 L3 sdb[2158]: WANAUTOD: wan_ifup, failed getting IFFLAGS () - No such device
2020-11-29T08:39:31-05:00 L3 sdb[2158]: DSL: line-1: Link drop counter 4
2020-11-29T08:39:31-05:00 L3 sdb[2158]: DSL: Update training history (Showtime->linkdown)
2020-11-29T08:39:23-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:39:07-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:38:47-05:00 L5 cwmp[4920]: (SSL) Closing Connection: cwmp02.ftwy.in.frontier.com
2020-11-29T08:38:47-05:00 L5 cwmp[4920]: Closing connection on HTTP 204
2020-11-29T08:38:47-05:00 L5 cwmp[4920]: Continue GetParameterValuesResponse (chunk-length - 0)
2020-11-29T08:38:47-05:00 L5 cwmp[4920]: Post GetParameterValuesResponse (chunk-length - 55620)
2020-11-29T08:38:44-05:00 L5 cwmp[4920]: Receive GetParameterValues
2020-11-29T08:38:44-05:00 L5 cwmp[4920]: next Periodic Inform after 900 s
2020-11-29T08:38:44-05:00 L5 cwmp[4920]: Post 0
2020-11-29T08:38:44-05:00 L5 cwmp[4920]: Receive InformResponse
2020-11-29T08:38:44-05:00 L5 cwmp[4920]: Post Inform - reason 2 PERIODIC
2020-11-29T08:38:44-05:00 L5 cwmp[4920]: (SSL) Certificate Verify Success: cwmp02.ftwy.in.frontier.com
2020-11-29T08:38:44-05:00 L5 cwmp[4920]: (SSL) Connect Success: cwmp02.ftwy.in.frontier.com
2020-11-29T08:38:44-05:00 L5 cwmp[4920]: Connect to https://cwmp02.ftwy.in.frontier.com/cookie/900/GPV [184.16.4.32] Retry 0
2020-11-29T08:38:44-05:00 L4 cwmp[4920]: Resolving ACS URL - Retry 0
2020-11-29T08:37:21-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:36:21-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:30:33-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:30:33-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:28:50-05:00 L3 sdb[2158]: Wi-Fi: Number of clients associated on 5GHz radio 0
2020-11-29T08:28:50-05:00 L3 sdb[2158]: Wi-Fi: b6:35:bc:16:98:e8 re-joined Frontier9856 after 0 days 9 hours 51 minutes 14 seconds
2020-11-29T08:28:49-05:00 L3 sdb[2158]: Wi-Fi: Number of clients associated on 2.4GHz radio 1
2020-11-29T08:28:49-05:00 L3 sdb[2158]: Wi-Fi: Client b6:35:bc:16:98:e8 left Frontier9856
2020-11-29T08:27:21-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:27:21-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:26:36-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:25:51-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:25:24-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:25:24-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:24:39-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:24:39-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:24:17-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:23:46-05:00 L5 cwmp[4920]: (SSL) Closing Connection: cwmp02.ftwy.in.frontier.com
2020-11-29T08:23:46-05:00 L5 cwmp[4920]: Closing connection on HTTP 204
2020-11-29T08:23:46-05:00 L5 cwmp[4920]: Continue GetParameterValuesResponse (chunk-length - 0)
2020-11-29T08:23:46-05:00 L5 cwmp[4920]: Post GetParameterValuesResponse (chunk-length - 55626)
2020-11-29T08:23:44-05:00 L5 cwmp[4920]: Receive GetParameterValues
2020-11-29T08:23:44-05:00 L5 cwmp[4920]: next Periodic Inform after 900 s
2020-11-29T08:23:44-05:00 L5 cwmp[4920]: Post 0
2020-11-29T08:23:44-05:00 L5 cwmp[4920]: Receive InformResponse
2020-11-29T08:23:44-05:00 L5 cwmp[4920]: Post Inform - reason 2 PERIODIC
2020-11-29T08:23:44-05:00 L5 cwmp[4920]: (SSL) Certificate Verify Success: cwmp02.ftwy.in.frontier.com
2020-11-29T08:23:44-05:00 L5 cwmp[4920]: (SSL) Connect Success: cwmp02.ftwy.in.frontier.com
2020-11-29T08:23:44-05:00 L5 cwmp[4920]: Connect to https://cwmp02.ftwy.in.frontier.com/cookie/900/GPV [184.16.4.32] Retry 0
2020-11-29T08:23:44-05:00 L4 cwmp[4920]: Resolving ACS URL - Retry 0
2020-11-29T08:23:41-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:22:23-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:22:02-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:21:42-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:21:36-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:20:12-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:19:27-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:19:07-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:18:13-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:17:18-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:17:18-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:16:50-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:16:27-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:15:48-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:15:46-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:15:10-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:14:51-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:13:06-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:13:06-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:10:39-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:10:39-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:10:07-05:00 L3 dnsmasq[4932]: nameserver '8.8.8.8' is now responding
2020-11-29T08:10:07-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.8.8'
2020-11-29T08:09:36-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:09:36-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:09:11-05:00 L3 dnsmasq[4932]: nameserver '8.8.4.4' is now responding
2020-11-29T08:09:11-05:00 L3 dnsmasq[4932]: no responses from nameserver '8.8.4.4'
2020-11-29T08:08:58-05:00 L3 dnsmasq[4932]: failed to send packet: Operation not permitted
 

Ralston18

Titan
Moderator
Intermittent connection problems suggest a loose connection somewhere along the connection path.

Making contact; however, if someone walks by (for example) the connection could be temporarily lost just due to vibrations.

Check your incoming connection path.

Somewhere along the way there should be a small device known as a "splitter" or "filter".

Its' function is to take the incoming ISP signal and split the signal into two paths: One path leading to the telephones and the other path leading to the router.

Splitters / filters can easily fail as can the cables serving them: incoming (one) and outgoing (two).

Reference:

https://frontier.com/~/media/HelpCenter/Documents/internet/installation-setup/hsi-self-install-guide.ashx?la=en

Double check that the wall outlet to splitter connection is fully and firmly in place.

If you have other known working cables available, try those cables.

Also ensure the the power supply to the router is fully and firmly connected on both ends.

Another thing you can do is check the router's status lights for any changes when connections are lost.

Watch when the network is working well. Check when connections are lost.
 
Feb 3, 2020
10
0
10
0
Would you say rewiring my phone line in the house is a good first step? The line in the house is probably quite old.
Since I don't have home phone service, do I need a splitter? Or can I run the new line directly from the box on the outside of the house to the wall jack I want to use?
When the connection fails, the light on the router will go from solid green to blinking green and the blue globe will turn off for a minute or two and then comes back on blue once the dsl connection light goes back to slid green. The weird thing is that if I dont manually power cycle the router it will drop multiple times within 10 minutes. If I do power cycle the router manually it may go 36 hours without a drop or it may drop in an hour.

Does that fact that the drops are completely random point most to faulty phone lines somewhere?
 

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