Dumpfiles BSODs Windows 8.1! Help

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make sure there was a / before the word online.
dism.exe /online /cleanup-image /restorehealth

any typo will come back as a error 87 (invalid parameter)
also, some hacked (pirate windows) systems have the dism.exe command replaces so you can not undo the hack.
You get error 87 in those cases.



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Hello... post img for me if you can? or just read the messages for me... One at a time... B )
You NEED to be logged on as administrator to the OS...

let's see what the OS is reporting as the error... Right click computer-manage-SystemTools-Windows logs-system.... Click on the "RED" errors, for more information... and files/drivers/Apps, comments/suggestions/information associated with them B )

Posting screen images from here will help me, help you faster... But copy and posting text will work too B )
 
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Cannot get what you're talking about, I can't find what you asked for as well! However, there's a link attacked to the dumpfiles, I think that can provide all the information on the BSODs.
 
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Mate, I dono how to take the digital pic and the procedure you asked for is kind of above me as I'm inept to take a digital pic using that. Sorry 🙁
 
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unable to access your dmp files.
you might try a different server like microsoft onedrive, google docs, dropbox
or make sure the files are shared for public access



 
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you had 8 bugchecks, 7 of them were in the video subsystem. the last one was in the antivirus scanner.
I would just update the drivers and see if the problem goes away. also,
I would run cmd.exe as an admin, (windows key+x, then type A)
then run
sfc.exe /scannow
dism.exe /online /cleanup-image /restorehealth

both of these will check for file corruption and attempt to fix them. (i don't think it will be the cause of this bugcheck but it can not hurt)
--------

second bugcheck was in your antivirus scanner, (Microsoft security essentials)
it used a invalid memory address.
-------------
basically directx (video subsystem) had a problem and bugchecked the system.

you will want to install a updated intel video driver from your motherboard website.
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5359406&swLangOid=8&swEnvOid=4132

all of your motherboard drivers were out of date, so you should run the updates for your machine.
(there could be other causes for this error, IE overheating, blocked or stopped fans,... but start with the driver updates)
--------------
first bugcheck was a bad memory address passed to directx
(the directx heap was corrupted)
System Uptime: 0 days 22:46:29.427

note: \C:\Windows\KMS\WinDivert.sys Mon Dec 02 19:46:09 2013
is running
all of your motherboard drivers are old.


BIOS Version 68IRF Ver. F.04
BIOS Starting Address Segment f000
BIOS Release Date 06/24/2013
Product Name HP ProBook 450 G0
Version A2018CD200
Manufacturer Hewlett-Packard
Product 1949
Version KBC Version 90.0C
Chassis Type Notebook
Processor Version Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 4000MHz
Current Speed 2600MHz
 
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Do I download all drivers manually and update 1 by 1? I have downloaded the bios update, but I'm plain scared to update it as it might end up screwing up my system 🙁.. the antivirus BSOD was due to a software Folder Lock 2009, I had it deleted and it hasn't recurred. On my own analysis, I found the culprit for all the media BSOD was an media player PotPlayer, the BSOD aren't all that frequent as can be seen by the dates, I like the player and I'm hoping updating the driver will probably solve it!

Any suggestion on updating the drivers? I'm not apt with computers, just good at googling, so before I end up damaging the system, I'd like to be cautious before proceeding towards updates.
 
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Would what if I get a fresh install of Windows 10 on the system? Will that update the drivers automatically including the bios or not? or I update all drivers manually and then avail the free upgrade to Windows 10?
 
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oh, i mentioned WinDivert is on your system. It is a network packet tool, it is generally used to cheat at games but can also be used to hack your machine and steal usernames and passwords for bank accounts. Just in case you did not install it.

generally bios updates go pretty smoothly, mainly because the OEM does not want you to return the machine or make a support call.

you can try a clean install of windows 10, otherwise your old drivers will be migrated to the new system. Some will be update though.

if it were me, I would download and run crystaldiskinfo.exe to check to see how much life my drive had left in it.
then decide to install windows 10 or get a new SSD drive to install on. (the solid state drives are so much faster and are pretty cheap now)

windows 10 will install generic versions of all of the drivers, but you might need custom versions if you machine is pretty custom . Notebooks tend to have custom hardware with non default settings. IE you may have to get driver updates from HP.

BIOS updates might need to be installed if there are any, they provide update support for the drive controller, and USB subsystem. (you should be ok with the version you have because it is dated after march 2013, unless they have a particular bug in the version)




 
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How do I uninstall WinDivert, I didn't install it and I don't game either at least not yet, I just got this laptop from someone and I'm pretty sure that person never gamed as well. I tried searching for WinDivert in programs, but it didn't appear, so kindly guide me through the process how to remove this.

CrystalDiskInfo says the HDD Health Status is Good, I'm guessing that makes me in the safe zone for not getting it replaced.
The latest version of BIOS is F.61 Rev.A(27 Jul 2015), so I guess I'm two years behind in that section. From what I'm gathering is, I need to update BIOS first and then all the drivers and test the Notebook for a few days on Windows 8.1 and then try an upgrade and see if works flawlessly.


 
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here is info on windivert.
to uninstall it I would try
start cmd.exe as an admin (windows key+x, then type A)
then run the following commands:
sc .exe stop WinDivert1.1
sc.exe delete WinDivert1.1

or you can search your drive and delete the binary while in safe mode (other wise the file will be in use)
del C:\Windows\KMS\WinDivert.sys

I guess the file is also used for hacking activation software.



 
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oh I remember, my windows and office has been genuined by that! So I guess there's no need to delete that.. and I'll work on updating the drivers and will get back to you with any issues or concerns. Thanks for the help!
 
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The first thing I did was sfc.exe/scannow which said the following..

Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in CBS.log

Second was dism.exe /online /cleanup-image /restorehealth

Error: 87

the online /cleanup-image /restorehealth option is unknown.

I did a check for drivers update in device manager for all the drivers, sound and display and usb, which said all drivers are up to date.

I will update Intel Video Driver and Control Panel from HP's driver website you provided along with bios first, and I'm looking forward to what else I need to update from there, as I cannot do a comparison which ones are old and which are not..
 
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make sure there was a / before the word online.
dism.exe /online /cleanup-image /restorehealth

any typo will come back as a error 87 (invalid parameter)
also, some hacked (pirate windows) systems have the dism.exe command replaces so you can not undo the hack.
You get error 87 in those cases.





 
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