* DVD / CD-ROM disappeared *

[kumaran]

Archived from groups: microsoft.public.windowsxp.newusers,microsoft.public.windowsxp.perform_maintain (More info?)

Dear experts,
I'm having Win XP Pro + SP2 in my COMPAQ laptop.

I have installed SP5 for Visual Studio 6.0, after that DVD drive had
disappeared from the windows explorer. When I checked with "Device Manager",
it says driver files are corrupt ( Error code: 39 ).

I tried following methods to fix the problems.

- I tried "System Restore", but it did not fix the problem.

- I uninstalled and reinstalled the driver, but again says driver files are
corrupted ( code: 39)

- I looked at the DVD drive manufacturer's website, it says there is no
special driver available and
the XP OS itself provides it. For the same reason, I could not get the
driver from COMPAQ also.

- Fortunately, I had complete XP installation files, but unfortunately when
I attempted for reinstallation,
it quits by saying that I already have a more recent version than the one
currently being installed.

How can I fix this problem.
Will reinstalling SP2 solve the problem ?
Is there any standard DVD / CD-ROM driver download available for XP Pro ?

Experts, kindly help me.

Regards
Kumaran

 

[carlos]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Kumaran,
I had a similar problem when I removed a program and a
friend gave the following solution. Please open
http://support.microsoft.com/default.aspx?scid=kb;%5bln%
5d;q314060 and follow the direccions very carefully.
Good luck,
Carlos


>-----Original Message-----
>Dear experts,
>I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>
>I have installed SP5 for Visual Studio 6.0, after that
DVD drive had
>disappeared from the windows explorer. When I checked
with "Device Manager",
>it says driver files are corrupt ( Error code: 39 ).
>
>I tried following methods to fix the problems.
>
>- I tried "System Restore", but it did not fix the
problem.
>
>- I uninstalled and reinstalled the driver, but again
says driver files are
>corrupted ( code: 39)
>
>- I looked at the DVD drive manufacturer's website, it
says there is no
>special driver available and
> the XP OS itself provides it. For the same reason, I
could not get the
>driver from COMPAQ also.
>
>- Fortunately, I had complete XP installation files, but
unfortunately when
>I attempted for reinstallation,
> it quits by saying that I already have a more recent
version than the one
>currently being installed.
>
>How can I fix this problem.
>Will reinstalling SP2 solve the problem ?
>Is there any standard DVD / CD-ROM driver download
available for XP Pro ?
>
>Experts, kindly help me.
>
>Regards
>Kumaran
>
>
>
>
>
>.
>