[SOLVED] DVD drive not detected?

[rgh43]

2 Questions. Win10 system. I seem to have lost my DVD drive on a 6month old pc. I could call HP for help as it is in warranty but I have removed the original HD (mechanical) & replaced it with a Samsung M2 type SSD. Would HP look at or see the new SSD and tell me they can’t do anything as I have modified the original product.

Any tips on how to find the DVD drive, I have used it several times in the last few months so it was working, not sure when it stopped appearing in “PC” as it has been thee up too about a month ago? It does pop open and loads but you won’t see anything in PC just the SSD and my 2TB backup.

 

[Obakasama]

Would HP help? Should do.

As for the actual issue... you're referring to a DVD drive? Does it work if you put a disc in? As it is my optical disc drive works but only shows under This PC > Devices and drives.

 

[rgh43]

Found Device Manager and scanned for Hardware Changes and it loaded the Icon and I'm back in business. As I noted in my post I changed the HD to an M2 SSD so I'm not sure if they would work on it because it is not "stock"

 

[jsmithepa]

Is best if you can re-mount old HD, no idea whether HP will complaint.

DVD drive not visible to BIOS, is definitely DEAD.

OK, optical is going way of cassettes, u can't get your software whatever by using another machine, at the library and copy that stuff to a Flash drive?