Dvd-rw drive not detected in software

[ali7131]

Hi

My DVD-RW drive cannot be detected in my video editing software (Pinnacle Studio 11), I have looked in Device manager and it seems to be there and all the drivers are updated.

Any Ideas what I can do as I can't burn a DVD???

 

[buwish]

Does it work in terms of reading disks? Try updating the firmware for it either via your pc manufacuter's support site or head to the drive maker's support site.

 

[dEAne]

Go to the pinnacle site and look for software update. Windows XP has that problem in Vista or 7 no problem. I have also tried downloading something on the microsoft site for this problem but I don't remember the link (sorry).

In Windows XP I remember un installing the device (DVD) then let Windows detect and install it and it worked.