Hello,
My HP Media Center 2005 [XP Pro] DVD Writer 740r stopped playing CDs or writing to CD or DVD but plays DVDs and opens photo CDs. Device Manager says it's working; everything is enabled. HP Troubleshoot had me uninstall the driver which reinstalled on new boot. I've tried the Microsoft fixes listed here[removing U/L filters] without success. I didn not find PxHelp20 to remove from regedit. Microsoft's Mr. FixIt couldn't fix it. I've checked connections [all good] and removed, then reinstalled, the ODD. When I tried to download an old HP firmware update for this driver, it said my machine was not configured for this writer. Is there a way to know if this is just a bad ODD? Or how do I configure the ODD so HP recognizes it? It's listed in BIOS on the third channel with 0, the second drive as 1. The jumper is set to Cable Select. It's enabled for startup. Thank you for any help you can give me.
My HP Media Center 2005 [XP Pro] DVD Writer 740r stopped playing CDs or writing to CD or DVD but plays DVDs and opens photo CDs. Device Manager says it's working; everything is enabled. HP Troubleshoot had me uninstall the driver which reinstalled on new boot. I've tried the Microsoft fixes listed here[removing U/L filters] without success. I didn not find PxHelp20 to remove from regedit. Microsoft's Mr. FixIt couldn't fix it. I've checked connections [all good] and removed, then reinstalled, the ODD. When I tried to download an old HP firmware update for this driver, it said my machine was not configured for this writer. Is there a way to know if this is just a bad ODD? Or how do I configure the ODD so HP recognizes it? It's listed in BIOS on the third channel with 0, the second drive as 1. The jumper is set to Cable Select. It's enabled for startup. Thank you for any help you can give me.