DVI-D output on AMD Radeon RX 560 has only 24 pins

[nostawft]

This graphics card just arrived today, and I've never seen a DVI-D output with only 24 pins. Not 24+1 or 24+5

MSI AERO ITX 4G OC AMD Radeon RX 560 4GB GDDR5 PCI Express 3.0

The area where the flat pin (+5) goes is filled with plastic, so my monitor cord won't go in.

Has anyone ever heard of a DVI-D male output from a graphic card like this?

I have three monitors, and the HDMI and DisplayPort work fine, but now I'm missing my third monitor because I can't hook it up!

 

[Gam3r01]

Can you post a picture of the DVI port? It should have the single slot on the edge.

 

[ko888]

That's the analog ground blade. Whether or not you can remove that plastic insert that blocks insertion of your DVI cable seems doubtful.

 

[nostawft]

Can you post a picture of the DVI port? It should have the single slot on the edge.

Thanks for the quick reply! As you can see in these two pictures, there are no holes where the flat slot on my 24+5 cord should go. The area where the +1 or +5 pins go are filled with plastic. There is just a slight indentation where the +1 flat pin should go. Is this a manufacturing defect? Or is it a new type of DVI connector with only 24 pins I've never heard of before?

 

[SkyNetRising]

That is , how DVD-D looks.
You're probably trying to connect DVD-I cable to it. Not going to work. You'll need a new cable.

 

[ko888]

What's the brand and model of the third monitor?

 

[nostawft]

What's the brand and model of the third monitor?

It's a Dell E1910 with a fixed cord. I hooked it up to my old AMD R7 200 graphics card with a female 24+5 to male VGA adapter.

 

[ko888]

What's the brand and model of the third monitor?

It's a Dell E1910 with a fixed cord. I hooked it up to my old AMD R7 200 graphics card with a female 24+5 to male VGA adapter.

24+5 is DVI-I. It has analog pass-through on the +5 portion to handle the analog VGA signals.

You should be using a DVI-D to DVI-D Male to Male Dual Link DVI Cable as your Dell E1910 has a DVI-D input port.

https://www.amazon.com/Comprehensive-Cable-DVI-DVI-6HR-Professional-DVI-D/dp/B00354T7JI

 

[postcd]

Prefered video signal is digital (DVI-D, DVI-I, HDMI) over analog (D-SUB).

- If your monitor and graphic card support HDMI, use HDMI, else:
- If your monitor and graphic card support DVI, then use it, but in case your graphic card do not have place for the analogue pins as seen on your photo, then you have to either use different DVI cable which do not have these PINs (means cable is only for digital signal), or you need to damage your DVI cable connector and remove PINs that prevent insertion. Resulting cable with removed PINs (those 4 near the flat PIN) will not transfer analogue signal, so i would make sure the cable ends in the monitor port which is didital (DVI or HDMI) as if you are using DVI cable, then DVi to DSUB reduction, then DSUB cable to monitor, i am not sure if that DVI->DSUB reduction would be able to translate digital pins into analogue, i guess no.