DVI Input Disconnects Randomly and CPU fans go crazy.

[Bastillux]

Outside of a game, everything is running smoothly as expected. Depending on the game, in between 5-15 minutes my DVI Input becomes disconnected from the GPU, making my monitor turn off, and seemingly all the fans in my case go much faster.

When this does happen, I can still hear all desktop audio, from in-game to my friends in Discord. It is not dusty, as it has only been a few weeks since I cleaned my case and installed the new GPU.

What are the possibilities of my (very annoying) issue? Could it be a heating issue? This problem literally started the yesterday night of November 21st, pretty much out of nowhere.

 

[grana92]

Sounds like a dying GPU, which one is it?

 

[Bastillux]

Sounds like a dying GPU, which one is it?

I hope that's not it, because it hasn't even been 2 months with this GPU. It is the Nvidia GeForce GTX 1080.

 

[grana92]

And which power supply do you have?

 

[Bastillux]

And which power supply do you have?

I have the Corsair CX 600W.

 

[grana92]

CPU? overclocked? Is the GPU factory overclocked?

 

[Bastillux]

CPU? overclocked? Is the GPU factory overclocked?

CPU is Intel Core i7-4790K, and the GPU has the word "superclocked" all over the box so I assume it is factory overclocked. If you want to see the product page here it is. http://www.newegg.com/Product/Product.aspx?Item=N82E16814487244&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-PCPartPicker,%20LLC-_-na-_-na-_-na&cm_sp=&AID=10446076&PID=3938566&SID=

 

[grana92]

You need a bigger PSU, looks like your screen is going blank do to insufficient power delivered to you GPU at higher usage.

 

[Bastillux]

You need a bigger PSU, looks like your screen is going blank do to insufficient power delivered to you GPU at higher usage.

I'm sorry to question your knowledge, but are you sure? I've had this setup for weeks now and this problem only started yesterday. Could there be any other possible reasons?

 

[lunyone]

I wouldn't think you have a PSU issue, unless it is failing (possible). It seems more likely that you have a temperature issue. Do you know what the temperatures are at when you are at idle and when gaming?

What are you complete specifications of your build, this would help us help you better.

Also, do you have another DVI cable to test?
Also, Is it possible that your monitor has an issue?

 

[Bastillux]

Here is the permalink of the complete specifications of my build from PC Part Picker.

http://pcpartpicker.com/user/Bastillux/saved/2cwRsY

My temperatures while idle are average, between 65-75C. While gaming, it does not go much higher. I tested this last night, and the issue I have at hand is very sudden, if that helps at all.

 

[lunyone]

Have you updated your GPU with the new Thermal Pads that EVGA have for GTX 1070/1080 GPU's? They created a recall notice on it. Tom's LINK to the issue.
EVGA Addresses GeForce GTX 1080 FTW PWM Temperature Problems (Update 2: All BIOS Updates Available)

 

[Bastillux]

I wouldn't think you have a PSU issue, unless it is failing (possible). It seems more likely that you have a temperature issue. Do you know what the temperatures are at when you are at idle and when gaming?

What are you complete specifications of your build, this would help us help you better.

Also, do you have another DVI cable to test?
Also, Is it possible that your monitor has an issue?

I don't have another DVI cable to test, and I don't think my monitor has an issue, as in this topic, this problem I am having has been very consistent in the last 48 hours or so.

 

[lunyone]

I wouldn't think you have a PSU issue, unless it is failing (possible). It seems more likely that you have a temperature issue. Do you know what the temperatures are at when you are at idle and when gaming?

What are you complete specifications of your build, this would help us help you better.

Also, do you have another DVI cable to test?
Also, Is it possible that your monitor has an issue?

I don't have another DVI cable to test, and I don't think my monitor has an issue, as in this topic, this problem I am having has been very consistent in the last 48 hours or so.

did you see my last post about a recall of EVGA's 1070's/1080's??

 

[Bastillux]

I wouldn't think you have a PSU issue, unless it is failing (possible). It seems more likely that you have a temperature issue. Do you know what the temperatures are at when you are at idle and when gaming?

What are you complete specifications of your build, this would help us help you better.

Also, do you have another DVI cable to test?
Also, Is it possible that your monitor has an issue?

I don't have another DVI cable to test, and I don't think my monitor has an issue, as in this topic, this problem I am having has been very consistent in the last 48 hours or so.

did you see my last post about a recall of EVGA's 1070's/1080's??

Yes, sorry I did not see it until I had replied.

 

[lunyone]

It seems that is probably your issue. Please report back when you get it addressed

 

[Bastillux]

It seems that is probably your issue. Please report back when you get it addressed

Will do, thanks in advance.

 

[Bastillux]

It seems that is probably your issue. Please report back when you get it addressed

So I have tried to request those thermal pads from EVGA's website, and I am having issues.

Here is a screenshot of what the website says I am eligible for.
http://prnt.sc/db2jz3

But the bottom portion of the page says otherwise.
http://prntscr.com/db2kh6

UPDATE:
The original issue of this post was that while I was "in-game" my DVI Input Cable would disconnect and my fans would go crazy. But now, it seems to also be happening very much randomly outside of a game too. Be it scrolling through emails, or googling things, the disconnection and super fan speeds would occur too.

 

[lunyone]

Yes, it is a known issue. I would do the VBIOS update (it is free), then I would contact them and tell them you should get the Thermal pads for your issue.

 

[Bastillux]

Yes, it is a known issue. I would do the VBIOS update (it is free), then I would contact them and tell them you should get the Thermal pads for your issue.

2 questions:
1 - I attempted the VBIOS update. Is it supposed to be as fast as it seemed? Less than 10 second process?

2 - In addition to this VBIOS update, should I also update my NVIDIA GeForce Drivers?

 

[lunyone]

Yes.

 

[Bastillux]

Yes.

I tried playing a bit of Dishonored 2 after the VBIOS update, and the problem consisted.

 

[lunyone]

Well the VBios update is a temporary fix until the thermal pads get installed. If you don't get any help from EVGA I would see if you can return it to where you bought the GPU.

 

[Bastillux]

Well the VBios update is a temporary fix until the thermal pads get installed. If you don't get any help from EVGA I would see if you can return it to where you bought the GPU.

Hello lunyone, its been a while since my DVI Input Disconnected and CPU fans went crazy. Today, it just happened again, twice.

The issue began again while I was playing Rise of the Tomb Raider. The night before, I was playing continuously for nearly 2 hours with no issues. This morning, after less than 30 minutes each, the problem occurred.

I was using CPUID Monitor while tabbing in/out to monitor my temperatures, and they were fine. It was between 65-70 degrees celsius, which is normal.

 

[lunyone]

Well it sounds like maybe the DVI cable or maybe the something else is going on. I still think your GPU is the issue, but we can only know for sure if you can use another GPU.