DX11 and DX12 Games Not Working (Solved, Pinpointed Cause)

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XeoNovaDan

Commendable
Aug 11, 2016
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I did a previous post on which I would start a DX11 or DX12 title, but it typically would crash 15-20 seconds after launch for no apparent reason. It turned out to be driver related (thanks to James Mason by the way :)) but it soon got back to its stubborn ways again. The initial issue was that a couple of days ago, things started playing up where if I tried to launch any DirectX 11 or DirectX 12 game, it would load up to the main menu, then randomly close down 15-20 seconds later without explained reason, but yet OpenGL, Vulkan and DirectX9 would work perfectly well

I tried re-installing the drivers again the next time this issue popped up, which was again another temporary fix, but went back to not working after closing Fallout 4. I then went on to reset my CPU speeds back to stock (I was running with a 39x multiplier), which again temporarily resolved things, but then decided not to work

I'm really not sure what to do, I just defragged my hard drives and am about to reset MSI Afterburner settings and try again

For those wondering about my spec and if somewhere down the line, there could be an issue...
CPU: Intel Core i7-3770k @ Stock
GPU: ASUS R9 Nano 4 GB @ Stock (16.7.3 Drivers)
RAM: 16 GB Corsair Vengeance DDR3 @ 1600 MHz
Motherboard: MSI H61M-P31/W8
PSU: Corsair CX600M
OS: Windows 10 Home 64-bit

If there is a permanent solution to this, that'd be much appreciated :)

---*UPDATE (This is a little overdue but better late than never)*---
The underlying cause seems to be recording with AMD Gaming Evolved. Just tried it after reinstalling Windows 10 (those who suggested that, you know who you are), and it crashed the game and restarts the issue. For those who happen to be experiencing this issue or have AMD cards but haven't experienced this yet, DON'T RECORD WITH Raptr/AMD Gaming Evolved!
 
Solution
atomicWAR


actually no it doesn't. The games you mentioned crashing are more taxing on your system then the ones that don't crash it. Doesn't mean it is the PSU for sure but it doesn't rule it out by even a little bit. Every game stresses your components differently (every work load does). The heavier the load the more likely faulty/bad components are to fail or at least crash your system from unstable power. Now your PSU is very new so it is less likely the issue but the only way to...
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kind of sounds like it may be your PSU. intermittent but unstable...and the CX series by corsair is not the best unit out there in fact i wouldn't use it at all being a tier 4 PSU. I suggest you replace it regardless...especially if it is old. pick something from tier 1 or tier 2 if you don't mind buying a new PSU every 3 years...i'd say every 5 for tier 1.

http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html
 
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Literally only got this PSU along with my GPU, which was about 3 or 4 weeks ago
I guess if Corsair isn't exactly renowned for reliability, might be worth looking into something else

Any recommendations?
 
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yeah unfortunately corsair makes some great ram...and while they do have some excellent rebadged PSUs...they also have some truly horrid ones like yours I wouldn't put in my worst enemies rig...well maybe my WORST enemy but that's about it.
 
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Hi,

From Amd Crimson Edition 16.8.2 Hotfix Release notes:

http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
A few game titles may fail to launch or crash if the AMD Gaming Evolved overlay is enabled. A temporary workaround is to disable the AMD Gaming Evolved "In Game Overlay".
Click to expand...

So make sure that this is disabled or the best way is to completely uninstalled it from the Control panel > Program
"AMD Gaming Evolved overlay" is way of, and it will not under any circumstances benefit at all. The opposite - it will hamper and slow down the graphics + processor!

Second, if this doesn't help, try to disable the Overlay in Steam > Settings > In game => un-check "Activate Steams overlay in games"

Best regards from Sweden


 
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1) It could be the PSU, but most people talking about the "Tier" level and reliability do not know what they are talking about.

For example, the list says "not recommended for overclocking" when that really means it may have issues if you push the LOAD towards max, which is not the same thing as overclocking when your load isn't even close to 100% max.

You might be using 300 to 350W power max which might be 60% load on your PSU.

The CX600M has had excellent feedback from customers over several years.

2) Test system memory: www.memtest86.com
- use default
- run for a full pass (about 30min for 8GB)

3) Reinstalling drivers:
a) DDU: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
b) then download latest NVidia drivers,
c) when installing choose "custom-> Clean" path

4) In-Place Upgrade of W10
a) download MS media creation tool http://www.thewindowsclub.com/windows-10-media-creation-tool-create-installation-media-upgrade
b) create latest W10 version for you (i.e. W10 Home 64-bit)
c) with W10 running, find the "startup.exe" file and run it
d) *do NOT enter a new key if prompted
e) **select to KEEP DATA AND APPS when prompted

This basically reinstalls the main W10 files.

Not working?
5) Reinstall Windows 10 from scratch

Other
- swap PSU
- test HDD/SSD drives
- remove video card and try with only the iGPU (or spare video card)
 
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It must be the PSU in that case, as games still fail to launch even if I heavily underclock my GPU (to 500 MHz which is the lowest that it can go on MSI Afterburner)

@Flyfisherman I'm running 16.7.3, not 16.8.2 but I'll still take this into consideration

The biggest thing is that it's only started acting up a couple of days ago, otherwise perfectly fine. Although my PSU did buzz a bit... especially when alt tabbing out of games for a bit
 
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your an excellent poster and I agree with your 99% of the time. but when talking about the corsair CX series and PSUs in general we've butt heads in the past. Reviews are great and helpful, no argument. But i know tons of bad crap that gets great reviews because the folks using them don't know any better. I've been building PCs for over 20 years for myself and for the military when I was still in. Next time you want to imply i don't know what I am talking about...just don't. Please keep it to the facts not to low blows.
 
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It must be a software thing though... games like Prison Architect and Minecraft (OpenGL), Doom (running Vulkan) and CS:GO (DX9) run fine
But DX11 games (tested with Fallout 4 and The Witcher 3) and DX12 games (Rise Of The Tomb Raider) close after 15-20 seconds
 
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actually no it doesn't. The games you mentioned crashing are more taxing on your system then the ones that don't crash it. Doesn't mean it is the PSU for sure but it doesn't rule it out by even a little bit. Every game stresses your components differently (every work load does). The heavier the load the more likely faulty/bad components are to fail or at least crash your system from unstable power. Now your PSU is very new so it is less likely the issue but the only way to rule it out completely is find the acutal fault and fix it so everything runs great long term or try a new PSU and see if it still has issues. I tend to agree with you though it is less likely to be the PSU. Some things I would try if i were you:

1. reseat all ram, add in boards, power connectors, and any connections you have.
2. reinstall your display driver after running DDU (display driver uninstaller) in safe mode
3. reinstall windows
4. if non of the above works try building your PC outside of the case (preferably on static paper but a hard non conductive surface will work in a pinch) to elimaniate any potential shorts...which as you game and components heat up and expand could cause some of the issues you mentioned.
4. if all else fails...then try a new PSU
 
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Solution


A few options to work with then :)
I already did option 2 after the initial thread I put up on this issue (which worked the first time, then stopped working subsequently), I'm about to do 3. If 3 fails, I'll try 1, but hopefully all things should be good then
 
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If you ask me... it sounds like this could simply be a software issue. You should just follow photonboy's advice and just do a new reinstall of Windows. At the very least, if the problem comes back then you could eliminate a possible issue with Windows and conclude it's a hardware issue you're having. Just remember to completely refresh your drive... meaning deleting your partitions and creating a new one and format it. Many times I've seen problems carry over into in new installs of Windows if the same old/corrupted partition was used.

Also, depending on how the games were installed... I've experienced two other reasons for games crashing. One because of flakey internet connections.... and Two because other components weren't installed after that game... like that C++ Redistributable.
 
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Glad to hear.
Make sure You run Windows Update manually, let it install any updates, restart and run Windows update again - until there are (is?) no more updates.
This is important after a new Windows installation.

Keep on gaming and have lots of fun.
Best regards from Sweden :bounce:
Ps. I am sorry for my poor english grammar. Ds.
 
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