Dxdiag and CPU shows 4gb RAM (instead of 8GB installed)

leevaht

Honorable
Oct 16, 2013
9
0
10,510
I found out that my pc only runs 4GB of the 8GB memory in my pc (2x4gb).
After that i have done a lot to fix it, but nothing has worked so far.
I have done:
-switch my memory cards
- download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :))
-i runned my pc with 1 of the 2 cards alone, and i found out that both cards (of 4gb each) only run 2GB each.

I got windows 7 Premium 64 Bits

this are screenshots of my pc specs :
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fHjNEM9.png



Greetings,

Levi v. Heijzen
 
Solution


This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


Thank you for your reaction, the no. of my RAM sticks is:
cmx4gx3m2a1600c9
 


cmx4gx3m2a1600c9? Which brand? Corsair? 😉
 


The brand is Corsair or XMS3, this are the specs of one stick (i got two of those)
http://www.corsair.com/cmx4gx3m2a1600c9.html
 




Added pics! And btw, my BIOS is Asus and not EVGA and wouldn't work with the site you linked, is that correct?