Dxdiag problem and i can't play anything.

Daniel_399

Commendable
Dec 31, 2016
11
0
1,510
Well this pc is new and i don't know what's the issue because it never happened to me before, the issue is that i can't play csgo because it says "Your graphic hardware does not support all features needed to run this game" and i need a "Microsoft Basic render driver". I have a 1050 4gb ti from Asus and i've downloaded all the drivers via Geforce experience, my current driver is 376.33 and it says that it's the last one. Later i checked my dxdiag but i got more confused because it looks very strange, on display it goes like this
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System Information
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Time of this report: 1/4/2017, 13:04:13
Machine name: DESKTOP-BKGL9K2
Machine Id: {D38150F0-B642-4D6F-B455-CE8C9FC4374F}
Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.160715-1616)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 0404
Processor: Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz (4 CPUs), ~3.7GHz
Memory: 12288MB RAM
Available OS Memory: 12188MB RAM
Page File: 4778MB used, 9841MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: Your PC is using the Microsoft Basic Display Adapter. For the best experience, get the latest drivers from Windows Update or from your hardware manufacturer's website. For more information search for 'Microsoft Basic Display Adapter'
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
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Card name: Adaptador de pantalla básico de Microsoft
Manufacturer: (Tipos de pantalla estándar)
Chip type: Intel(R) SKL Mobile/Desktop Gra
DAC type: óî
Device Type: Display-Only Device
Device Key: Enum\PCI\VEN_8086&DEV_1912&SUBSYS_86941043&REV_06
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 6093 MB
Dedicated Memory: 0 MB
Shared Memory: 6093 MB
Current Mode: 1366 x 768 (32 bit) (64Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S20D300
Monitor Id: SAM0BDB
Native Mode: 1366 x 768(p) (59.790Hz)
Output Type: Other
Driver Name: Unknown
Driver File Version: Unknown (Unknown)
Driver Version: 10.0.14393.0
DDI Version: 11.2
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 20/06/2006 7:00:00 p.m., 0 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71AF4-43CC-11CF-B063-3918AFC2C735}
Vendor ID: 0x1414
Device ID: 0x008C
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: display.inf:10809047d4324726:MSBDA:10.0.14393.0😛ci\cc_0300
Rank Of Driver: 00FB2006
Video Accel:
DXVA2 Modes: Unknown
 
Solution
So what the bottom line is: your mobo and your Graphics card are two different outputs with two different drivers. You will only use your graphics card if you are plugged into it, otherwise you use the built in graphics and the other display adapter. Plugging into the graphics card will fix the issue, and you can find adapters from anything to VGA on amazon or other similar sites.
What this is saying is that the computer is not using your graphics card. Are your monitors are plugged into the ports on your graphics card? When you go to device manager what display adapters are listed?
 


Yo actually i didnt plug my monitor into the graphics card port because my monitor use vga (xD) and the card doesnt have that so i plugged it in on the mobo slot and i worked properly (looks like not.). So are u saying that maybe if i connect my monitor to the actual graphics card slot it should work?
 
So what the bottom line is: your mobo and your Graphics card are two different outputs with two different drivers. You will only use your graphics card if you are plugged into it, otherwise you use the built in graphics and the other display adapter. Plugging into the graphics card will fix the issue, and you can find adapters from anything to VGA on amazon or other similar sites.
 
Solution


Oh, ty man :) i plugged the vga in the mobo cuz i didnt have a hmdi cable, imma get an adapter from vga to hdmi later today, will it work?