Question DXGKRNL_FATAL_ERROR BSODs ?

[zertigy]

Hey everyone,

Laptop model: Lenovo Legion 7i
CPU: Intel Core i9 - 14900HX
GPU: RTX 4070

I bought this laptop about a month ago, and it’s been giving me a hard time with thermal throttling and BSODs, specifically the dxgkrnl_fatal_error. Initially, the laptop ran super hot, and I was dealing with frequent thermal throttling. On top of that, I kept getting BSODs with the same error.
Here’s what I’ve tried so far:

• Reinstalled graphics drivers (with DDU in safe mode) to the latest versions.
• Turned off fast startup.
• Tried undervolting.

None of that seemed to help. The only thing that made a difference was doing a clean Windows install. After that, the thermals were okay, and I didn’t get any BSODs for about two weeks.
But today, the BSOD is back. I’m not sure what’s going on, and I could really use some help figuring this out.

I’ve attached a link to the mini dump file if anyone wants to take a look.

010925-10281-01.dmp

Thanks a lot!

 

[helpstar]

RMA it