E-Mail notifications have ceased

[Y0GI]

I am no longer receiving e-mail notifications on threads which I have subscribed to. Has anything changed to cause this? Anybody else having the same issues?

Yogi

 

[jpishgar]

Nothing major changed with email notifications - have you checked the options you have in your profile options area? Perhaps one of them got toggled?

-JP

 

[Y0GI]

I just checked my profile options and e-mail notifications was checked. I clicked on edit and save changes just to re-establish my settings (hopefully). I also make sure that "Notify me by e-mail of updates" is checked on all of my posts.

Any other suggestions?

Thanks,

Yogi

 

[jpishgar]

It's probably a long shot, but are we showing up in your spam filter by chance?

 

[Y0GI]

My Junk E-Mail Folder in Outlook is empty.

Thanks for the suggestion!

Yogi

 

[Amber Anderson]

What version of outlook are you using? Is it only the threads notification are you not receiving?
Did you check your webmail if it's also the same? If your webmail is working fine then you need to check your client outlook.

 

[Y0GI]

What version of outlook are you using? Is it only the threads notification are you not receiving?
Did you check your webmail if it's also the same? If your webmail is working fine then you need to check your client outlook.

I'm using Outlook 2003. E-mails are not showing in my Comcast webmail either.

Thanks,

Yogi

 

[sou_38130]

Hi there YOGI

Could you pls tell if you don't get notified at all for all the threads you follow, or you are notified for some of them, and not for others?

thanks for your help!

 

[sou_38130]

By posting my preivous message, I checked the logs of our emails notification server, and I can see that a notification is sent to you.

let me know if you see anything in your webmail.

Cheers

 

[Y0GI]

By posting my preivous message, I checked the logs of our emails notification server, and I can see that a notification is sent to you.

let me know if you see anything in your webmail.

Cheers

Yesterday I received one notification and another one today, both on Comcast webmail and Outlook. In checking my "Notifications" page I found 9 threads with new replies. In fact, that is how I found out that there were new replies to this thread.

Thanks,

Yogi

 

[jpishgar]

If this is still happening, it's entirely possible that the emails might be getting stopped at your email server side. In the interim, you may want to refer to your notifications page for more reliable updates on threads you are tracking.
-JP

 

[Y0GI]

OK - Thanks JP!

Yogi