Question E-Sudio 18 language change problem

[eyuperol]

Hello, I have an e-studio 18 printer. This printer was giving a toner error. I turn on the machine by holding down the red (clean / stop) button while the printer is off. It enters service mode. Here I press the up - left - down - right arrow keys in order and enter the setting mode (select the first one in the row) and press the OK button. I come across test mode A. While here, I was bypassing the toner problem by opening the toner cover, pressing the menu button while the cover was open and then closing the cover. Somehow, in this mode, I changed the language of my printer (Chinese, Korean) to a language I don't know which one it is. How can I make this Turkish or English? I will post a link to the image of my printer. There are no numeric keys on it. How can we provide a solution with the code in test mode? When this device is turned on, when I press the menu button, the device goes into test mode A, that is, I do not see a menu as written in the booklet. Therefore, we need to make a change with the code.

https://www.tahribat.com/Uploads/Forum/2024-09/00258679f-whatsapp-image-2024-09-11-at-093738.jpg

https://www.tahribat.com/Uploads/Forum/2024-09/00258679f-whatsapp-image-2024-09-11-at-093737.jpg

 

[Ralston18]

Look for the applicable user manual on Toshiba's website.

Have the printer's make, model, part number, and serial number information handy.

Do ensure that you are at Toshiba's website. Just because "Toshiba" is listed in the URL does not mean that the website is Toshiba.

There are a number of problem "manual" websites that will, for real or fake, trigger AV and other malware alerts.

Fake alerts simply to fool you into calling someone or download fixes that are actually malware.

 

[eyuperol]

It does not allow us to use the information in the booklet. Because the printer is not turned on directly, I turn it on as in the video below, I think that is why when the printer is turned on, when you press the menu button, it enters test mode A, so unfortunately the information in the booklet is currently invalid.

View: https://www.youtube.com/watch?v=8C7J3QIa9No

 

[Ralston18]

I watched the 1:47 YouTube video. Difficult to follow and understand.

As I followed the video it appears that the "process" being used is intended to bypass a "Toner not recognized" condition. Likely because a third party toner cartridge is being used.....

And the presented attempt to bypass that error is not actually working and/or is preventing access to other printer configuration settings such as the language choice.

The booklet is not invalid. What is being done is invalidating the use of the printer.

For that reason and also because of the poor quality YouTube video I am closing this thread to further posts.