Hey folks,
I have been mulling this situation over all night.
On the 21st I sold my Gigabyte z87 g1 sniper motherboard on eBay for £64.99.
Upon winning the item the buyer contacted me with the following message
"Thank you so much for accepting my offer, however after placing my offer I've found the board local to where I live brand new for £70. I will of course get warranty with a new one as I believe the bios chips are renowned for popping on this model. I'm so so sorry for messing your ounces that's not my intention. If you'd consider £55 inc postage I'd consider going second hand."
As I was busy working I didn't get the time to reply to this message right away.
Anyway, the next morning I woke up and noticed the buyer had paid for the item so I packaged the motherboard in an anti-static bag, in its original box with manual/io shield and disc and bubble wrapped the whole thing and got it posted.
Today I received a message from the buyer stating that he works in a computer store and that he and 2 other engineers have been attempting to get the board to work with no success. That it is displaying error code 15 (from researching it is the error code for Pre-memory North-Bridge initialization is started).
Now a week ago I was still using this board with no faults what so ever. Is it even possible for him to unwrap a working product, plug it in and it be faulty all of a sudden?
I'm really not sure what to do with this one?
Any help would be appreciated.
I have been mulling this situation over all night.
On the 21st I sold my Gigabyte z87 g1 sniper motherboard on eBay for £64.99.
Upon winning the item the buyer contacted me with the following message
"Thank you so much for accepting my offer, however after placing my offer I've found the board local to where I live brand new for £70. I will of course get warranty with a new one as I believe the bios chips are renowned for popping on this model. I'm so so sorry for messing your ounces that's not my intention. If you'd consider £55 inc postage I'd consider going second hand."
As I was busy working I didn't get the time to reply to this message right away.
Anyway, the next morning I woke up and noticed the buyer had paid for the item so I packaged the motherboard in an anti-static bag, in its original box with manual/io shield and disc and bubble wrapped the whole thing and got it posted.
Today I received a message from the buyer stating that he works in a computer store and that he and 2 other engineers have been attempting to get the board to work with no success. That it is displaying error code 15 (from researching it is the error code for Pre-memory North-Bridge initialization is started).
Now a week ago I was still using this board with no faults what so ever. Is it even possible for him to unwrap a working product, plug it in and it be faulty all of a sudden?
I'm really not sure what to do with this one?
Any help would be appreciated.