EHD Running in 3.0 but not in 2.0 plain/combo ports

[pranavburnwal]

As mentioned on the name
i have a hard disk wd 1tb that is running smothly with all usb 3.0 ports
whereas its not working in any of usb 2.0 ports already checked in more than 15 systems.....

I guess power issues? Probably


What possibly could have happened????

How can this be fixed???

 

[Rockdpm]

Could be a controller issue. What is the model # of your motherboard

 

[pranavburnwal]

I have a dell XPSL502x

Motherboard ==> Dell Inc.
Model ==> 0MY6GN A00

 

[pranavburnwal]

Can this problem Be fixed??????

 

[ELMO_2006]

RMA but honestly if USB3 is operational over USB2, whats the concern?

 

[pranavburnwal]

old systems dont have usb 3.0 thats the concern...

So data transfer problems occur....

 

[ELMO_2006]

Have you tried one of these:

http://www.addonics.com/products/aa2usbpc.php

 

[pranavburnwal]

Buddy Previously for almost for last 2 months it was working fine ......

But all of a sudden it screwed.....

I just want to know what problem it might have had....

i reported wd support they said its a new case for them & will Try to solve the problem or replace mine with a new one....

 

[ELMO_2006]

Could be a faulty case or connector that is internal to the unit or some other faulty component.

 

[pranavburnwal]

Could be a faulty case or connector that is internal to the unit or some other faulty component.

First of all Thankssss to Everybody For helping me


@ELMO_2006 ==> Brother plz explain how can a working unit can become a "faulty case or connector" without any external damage or jerks.....

Anyways thanksss

 

[ELMO_2006]

Happens more often than not, its the luck of the draw! Sometimes you end up with a lemon.

As long as WD is replacing the unit, kudos!

 

[pranavburnwal]

They Are Doing But Will Take More Than A Month!!!!!!!!!!!!!!!!!!!!!!!!!

 

[fzabkar]

WD's forums are full of people reporting physical connection issues with the USB connector.

Could it be that there is a break at one or both of the USB 2.0 Data+ or Data- pins?

http://pinoutsguide.com/Slots/usb_3_0_connector_pinout.shtml
http://pinoutsguide.com/PortableDevices/micro_usb_3_connector_pinout.shtml

 

[ELMO_2006]

From what I read and heard WD has used plastic connectors that tend to loosen or break if disconnected/connected from the housing. Who knows really what happened unless someone cracks open the case which in turns voids the warranty and you are SOL!

 

[pranavburnwal]

Best answer selected by pranavburnwal.