Emergency disk?

[_WW_]

Ok...A friend of mine is having problems with 2000Pro booting up. It asks him for an emergency repair disk even after he inserts the OS CD and goes through the repair routine. I am unfamiliar with 2000 and am not sure what to tell him. The OS has been on his machine for about three years (placed there by his brother-in-law who works at Microsoft..he he..) and as I understand it his HDD is partitioned with the OS naturally residing on one partition. He is desirous of not loosing all his data so would like to at least get it running so as to save some files.

He is also deathly afraid to let his inlaw touch it again as the guy seems to leave things worse off when he's done..he he..

Can I download the files from somewhere and create an emergency disk for him?

....WW

 

[khha4113]

Unfortunately, you need Windows access to make <b><A HREF="http://support.microsoft.com/default.aspx?scid=kb;en-us;231777" target="_new"><font color=red>Emergency Repair Disk</A></b></font color=red>.

<b><font color=blue>NOTE:</b></font color=blue>
When you attempt to repair Windows 2000, it asks if you have an ERD diskette, if you do not have the diskett, press <b><font color=red>L</b></font color=red> and the computer attempts to locate your Windows 2000 installation to perform repairs. This process looks for the Boot.ini file on your computer partition and reads the ARC paths to your operating system(s). The computer then attempts to load the following hive for each ARC path:
<b>%systemroot%\System32\Config\Software</b>


This attempt finds which installation versions matches the installation CDROM used to do the repair.

If the <b>Boot.ini</b> file cannot be read, or the software hive is corrupt, the repair is not able to proceed. At this time, you must have a ERD diskette containing a valid Setup.log file for that computer before repairs are possible.

The registry hives saved during setup are in the following folder:
<b>%systemroot%\repair</b>

The registry hives are used during a FAST repair only, otherwise you need to use Recovery Console to manually copy a more recent registry hive saved by NTbackup in the following folder:
<b>%systemroot%\repair\regback</b>

Good or Bad have no meaning at all, depends on what your point of view is.

 

[_WW_]

Thanks for the reply. I've printed it and will get it to him and see if we can get him up and running.

....WW