Question Endless failed windows 10 update loop

Jordanguthrie

Prominent
Aug 21, 2019
6
0
510
0
Hey guys,

My pc is due an update, but when I try it gets stuck in what feels like an endless cycle where it loads forever but nothing gets updated. The only way to get out of this endless loop is to reset my pc manually, when I do that I get a message thats says windows could "not apply update, reverting changes" (paraphrased). I then go back to being told I have updated waiting until the process repeats indefinitely.

How do I fix this? My pc is new still, and impressive (by my standards!) and should not be behaving strangely.

Here are the specs, but please let me know what else I need to give you to help you help me. It's so frustrating especially as I just said since it's on a new pc.

Thanks and bless, merry xmas.

Jordan

SPECS
Case LIAN LI LANCOOL II GAMING CASE
Processor (CPU)AMD Ryzen 9 3900X 12 Core CPU (3.8GHz-4.6GHz/70MB CACHE/AM4)
MotherboardASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)16GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 8GB)
Graphics Card8GB AMD RADEON™ RX 5700 XT - HDMI, DP - DX® 12
1st Storage Drive2TB Samsung 870 QVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
1st M.2 SSD Drive500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
Memory Card ReaderUSB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power SupplyCORSAIR 750W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCoolerMaster MasterLiquid Lite 240 High Performance Liquid Cooler
Thermal PasteARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
LED Lighting50cm RGB LED Strip
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network CardASUS PCE-AX58BT Wi-Fi 6 (802.11ax) 2400Mbps/5GHz, 600Mbps/2.4GHz
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserGoogle Chrome™
Surge Protection6 Socket 2m Surge Protector
Warranty3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Home InstallationNONE
DeliverySTANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build TimeStandard Build - Approximately 16 to 18 working days
Promotional ItemGet Godfall and/or WoW:Shadowlands w/ select AMD Radeon Graphics
Promotional ItemGet Assassin’s Creed® Valhalla with select AMD Ryzen CPUs
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 

Colif

Win 10 Master
Moderator
right click start
choose run....
type winver and press enter
what version are you running? latest is 20H2.
Just curious what version is on the installer now.

if his windows update is broken might be faster
On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB
once you have USB. put it in the PC that won't update
go to file explorer (win key +E)
navigate to usb & run setup on it.
it will offer to update current pc, agree and follow steps. It will restart PC and update you.
 

Jordanguthrie

Prominent
Aug 21, 2019
6
0
510
0
Thank you both for the replies.

I tried doing it manually - it downloads fine, installs fine and then says restart to finish - but then I hit that endless black screen with spinning circle of doom again.

right click start
choose run....
type winver and press enter
what version are you running? latest is 20H2.
Just curious what version is on the installer now.

if his windows update is broken might be faster
On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB
once you have USB. put it in the PC that won't update
go to file explorer (win key +E)
navigate to usb & run setup on it.
it will offer to update current pc, agree and follow steps. It will restart PC and update you.
The version I am using is:

Microsoft Windows
Version 2004 (OS Build 19041.572)

I'm unable to access another pc as I can't leave the home until the 4th of January.

Any other suggestions?? Really grateful for the help so far.
 

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