Archived from groups: comp.periphs.printers (
More info?)
Turns out there is indeed a problem with Windows XP SP2 interacting
with the Epson R300. The good news is Epson has released a new driver
to address the problem:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=FAQ&oid=26322&prodoid=37368458&foid=51142
Brian Titus wrote:
> "Steve" <stevencoates@btinternet.com> wrote in message
news:<chhqh8$8r3$1@hercules.btinternet.com>...
> > When I first got the R300 I could print from windows XP photo
folder direct
> > by 'right click - print' and photos would come out fine.
> >
> > Recently when printing via XP the photos now come out really dark
even
> > though I'm using exactly the same settings as before.
> >
> > Ink refills are the original Epson ones and are not empty.
> >
> > If I print the selected photos using Epson Photoquicker software or
the HP
> > Photosmart software from my old printer - hey presto - perfect
photos. This
> > would in my mind rule out a hardware problem.
> >
> > Am totally baffled. Only differnce that I have made to system
recently was
> > installing XP service pack 2.
> >
> > Any solution or ideas as to problem would be greatly appreciated.
> >
> > Many thanks in advance
>
> I have the same issue going on with my R200 after installing SP2.
I've
> got several machines, some with SP2 and some without -- printing the
> same pictures on different machines definitely yields different
> results. SP2 machine prints very dark, very orange, and grainy. I
> thought it was low ink tanks at first so I replaced all of them
before
> I figured out the SP2 connection. I just wrote Epson and here's how
> that went:
>
> -------------
> From: Brian Titus
> Sent: Wednesday, September 08, 2004 1:53 PM
> To: 'Web_Support@ea.epson.com'
> Subject: RE: 20040908060831
😛CInkjet
>
>
> Hi, thanks for the reply. The problem is not in matching the monitor;
> the
> problem is that in printing photos via the built-in XP wizard, photos
> I
> print today -- after installing Service Pack 2 for XP -- are printing
> markedly different than when I printed the same photos yesterday --
> before
> installing SP2. In other words I'm trying to print the same photos,
> using
> the same driver settings, and I've got a sudden and very noticeable
> drop in
> quality. I have verified this by printing the same photos from
another
> computer that hasn't had SP2 installed yet (to the same printer, with
> same
> paper and settings,) and I'm indeed seeing big differences. It seems
> like
> there might be a problem with SP2 and the Epson driver.
>
> Brian Titus
>
>
> -----Original Message-----
> From: Web_Support@ea.epson.com [mailto:Web_Support@ea.epson.com]
> Sent: Wednesday, September 08, 2004 1:24 PM
>
> Subject: Re: 20040908060831
😛CInkjet
>
>
> Thank you for contacting the Epson Connection.
>
> Matching the colors on the monitor to what is printed on the printer
> is not
> totally reliant on the printer and it's driver. The colors that you
> see on
> the monitor are based on the RGB, (Red - Green - Blue) combination
and
> your
> printer is a CMYK (Cyan - Magenta - Yellow - Black) device. Some
> tweaking
> may be required to get your monitor and printer to co-operate.
> Generally,
> when you print an image, the colors have to convert from the RGB
> profile to
> the closest available on the CMYK table of colors. If this is not
done
> properly, the colors will not be accurate.
>
> To match colors, you will first need to ensure that your printer is
> functioning properly.
>
> 1. Click on START, SETTINGS, and PRINTERS.
> 2. Right-click on the printer's icon and left-click on PROPERTIES. If
> using
> XP\2000, select on PRINTING PREFERENCES 3. Select the MAINTENANCE
tab,
> click
> NOZZLE CHECK, then NEXT. 4. A colored pattern of jagged lines
> consisting of
> small dashes will be produced. Each dash represents a single nozzle
> and you
> must to ensure that there are no gaps in the test. If so, clean the
> head
> until the nozzle check is complete.
>
> Next, select different driver settings to see if that affects the
> color
> match. This is done by manipulating the settings of the driver in
the
> MAIN
> tab. To view your options, either access the driver properties from
> within
> the application you are using or:
>
> 1. Click on START, SETTINGS, and PRINTERS.
> 2. Right-click on the icon of the printer and left-click on
> PROPERTIES. 3.
> Go to the MAIN tab and select ADVANCED. 4. Try printing using the
> various
> settings.
>
> It should also be noted that the type of paper you are using has a
> very
> profound effect on the quality of the output. For best output, you
> should
> use Epson brand papers.
>
> Also, you should look into calibrating your monitor, if you have not
> done so
> already. This can be done using utilities already included within
> applications such Adobe PhotoShop or software bundled with scanners.
> There
> are also third-party color matching software's available.
>
> If you are scanning the images that you are printing, you must leave
> the
> image in RGB format and not convert them to CMYK. The driver and
> software
> will do this conversion automatically and if done manually, the color
> of
> output may be off.
>
> You can also tweak the settings of the software, which will allow you
> to
> control the quality of the output. The amount of control differs from
> program to program. High-end applications, for example, allow for
> greater
> control.
>
>
> If you require further assistance with this particular issue, please
> ensure
> all of our previous correspondence is contained in your reply, so we
> can
> better track the history of this issue.
>
> If you have a different technical support issue, please submit
another
> E-form via our website (http://www.epson.com), and we will respond in
> a
> timely manner. Thank you again for contacting Epson.
>
>
>
> Kevin H
> Epson Connection
>
> --Your original question has been attached below--
>
> SYSTEM INFORMATION
>
> Printer model name: EPSON Stylus Photo R200
> Date of Purchase: 6/04
> Serial Number: undefined
> Operating System: windows xp
> RAM in computer (in megabytes): undefined
> Hard Disk space available: undefined
> Cable type used: usb
> Is the printer connected to a network? directly to computer
>
> PROBLEM REPORT
> Software used during problem: XP photo printing wizard
> File type being printed: jpeg
> Digital Camera Card used:
> Detailed Description of Problem:
> After installing service pack 2 for XP, my prints have a very orange
> cast to
> them, and seem to be darker and grainier. I have another machine that
> has
> not had SP2 installed yet, and it is printing fine (using same
> settings), so
> it seems to be directly related to the SP2 upgrade. Is there a new
> driver
> required for SP2? Please advise. Brian Titus