EPSON RX590 error: A printer error has occurred

lemoni

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Mar 17, 2011
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Recently, I received an error message on my EPSON RX 590 printer which reads:

Error
A printer error has occurred. See your documentation.


I cannot remove this message. I cannot "reset" the printer in any way. What does this message mean? Is there anything I can do to get the printer working again?
 

lemoni

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Mar 17, 2011
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Yes, I've already tried that by leaving it unplugged for a couple of days
 

lemoni

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Mar 17, 2011
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I got a quick reply from Epson support:

"I would suggest you power off the product and remove the power and data cable for at least a minute, lift the lid to check for any foreign objects, remove any paper or other items that should not be there. If the error remains it indicates a hardware fault within the product and it will require a repair."

So, pretty much what I expected from them. I had already tried what they suggested, but was hoping there would be a solution to this problem before I decide to bin it :(
 

Frustrated_96

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I've fixed this problem before. Problem is: I do not know how. I never really unplugged it but I opened all of the lids and touched buttons and everything. After about 15 minutes it started working again. But now I have the problem again. And there are no papers jammed.
 

lemoni

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Mar 17, 2011
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Thanks. I tried all of that... no luck so far :(
 

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