Question Epson WF7610 won't print black due to unrecognized cyan cartridge ?

Apr 8, 2021
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Epson WF7610 doesn't recognize a cyan cartridge and so it won't print anything....not even black/grayscale. Can you bypass the cartridge somehow? (I have put the cyan cartridge in and out multiple times, switched power off and on, removed the cartridge entirely)
Tried downloading the driver update. Won't allow it. Message STATUS: Printer Downgraded
 

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