I'd like some help troubleshooting my gaming issues. I can't be in some games for more than a few seconds before the game crashes. I've been building and diagnosing computer problems for around 15 years and this problem is really confusing and frustrating me. I apologize for the long read but I've tried quite a few things. I've been trying to play the following three games and all of them crash. I'm baffled. I've read quite a bit on this error online but none of the fixes seem to work for me. If anyone has any ideas, I'd love to hear them.
UserBench: https://www.userbenchmark.com/UserRun/42082176
System Specs:
Prey
Initially unplayable. Disabled V-Sync, set to borderless window. Worked great on highest settings. Played about half the game. Now it freezes upon loading a saved game or seconds after I've loaded the game. I've tried everything in game settings and no combinations makes it work. I get two event viewer entries. One is: Error "Application Hang" (it specifies prey.exe). The other is Event ID 4101 with the message in the title of this post.
Far Cry 5
I got through the intro just fine and then the game crashed. Now I can't load the save or the game crashes. I can't play a new game either. I've messed with graphics settings and nothing has helped. I get error 4101 after seconds within the game or at loading a saved game.
II. What I've tried
UserBench: https://www.userbenchmark.com/UserRun/42082176
System Specs:
- ASUS Maximus XI Hero WIFI
- i9-9900k (not OC)
- 2080ti (not OC)
- EVGA SuperNova 1200W
- G.SKILL F4 DDR4 3200 C14 4x8GB. XMP Enabled.
- Samsung 970 Pro 512gb
- 2x Acer XB271HU
- Cooling
- two large radiators (don't make me look them up)
- dual d5 pumps
- Heatkiller IV GPU block
- Heatkiller IV CPU block
Prey
Initially unplayable. Disabled V-Sync, set to borderless window. Worked great on highest settings. Played about half the game. Now it freezes upon loading a saved game or seconds after I've loaded the game. I've tried everything in game settings and no combinations makes it work. I get two event viewer entries. One is: Error "Application Hang" (it specifies prey.exe). The other is Event ID 4101 with the message in the title of this post.
Far Cry 5
I got through the intro just fine and then the game crashed. Now I can't load the save or the game crashes. I can't play a new game either. I've messed with graphics settings and nothing has helped. I get error 4101 after seconds within the game or at loading a saved game.
II. What I've tried
- Switched PCIe Slot for 2080ti
- Verified integrity of game files in steam.
- Prime95 torture test. Ran for 20 mins or so. No problems.
- Unreal Heaven on extreme. Ran through all scenarios. No issues.
- Removed RAM and tried each stick individually
- Memtest. Everything passed.
- Removed display drivers with DDU (I followed the instructions) and re-installed latest version
- Removed display drivers and installed versions of the driver dating all the way back to March 2020.
- Uninstalled/reinstalled games in steam
- Modified settings: G-SYNC, VSYNC, all detail settings to low
- Unplugging one monitor.
- "Clean Booting" (disabling all non necessary services and applications) and trying to run the games
- Uninstalling/reinstalling DirectX iterations
- Performed chkdisk. No errors.
- Crystal Disk Info: 100% Health
- Running system file checker (sfc /scannow ). Corrupted files were found and repaired but no change in the games (or the system for that matter).
- Downclocking RAM. Enabling XMP. Enabling XMP II.
- Formatting my hard drive and re-installing windows. I installed the bare minimum drivers--not even sound drivers. The games still crashed.
- I didn't install armory crate or corsair software or ANYTHING except bare minimum drivers.
- Adding TdrDelay values to the registry of 10 and then 20.
- Disabled all RGB effects in bios (this was recommended)
- Downclocking video card. I tried to do this... I was able to downclock the memory but not the clock speed. I have no idea why.
- Switching the power cables from my PSU to the video card.
- Switching the ports on the PSU that are powering the video card.
- Where did you buy your graphics card?
- RTX 2080ti bought directly from NVIDIA.
- How is your system cooled?
- Liquid. Custom loop.
- BIOS up to date?
- You bet.
- Chipset drivers up to date?
- Undoubtedly
- Last windows install?
- April 23rd 2021
- Do the games crash or the system?
- The games crash. The system hasn't crashed once.
- Does your system bluescreen?
- Not once.
- GPU Temp during Unreal Heaven or Userbench?
- 102F. Yes, F.
- Do any games run ok?
- Valheim, max settings runs perfectly
- CS:GO, max settings runs perfectly
- Has my card been used for mining?
- Nope. Bought new, don't mine.
- Power setting in NVIDIA control panel?
- I switched it to high performance and it didn't change anything.
- Power settings for PCI in windows?
- Off (no power saving)
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