Error at Address, Mouse Software

[Prohibited]

Hello people!

I bought a mouse today, an Arachnid Sicarius, which comes with its own software called "IST Gaming Mouse".

Further info:

OS: Windows 7
Driver Version according to software: 1.01.00
Driver Version according to disk: 2.1.0 (?)
Salesperson stated that there were issues with the disk and that I should download the drivers directly from their website instead. I did so at first installed them, when they didn't work I uninstalled them and tried the disk, yielding the exact same result.

I downloaded the driver from the manufacturer's website (it's produced by the same company that sells it), but upon installing the driver, the configuration will not run without producing the following error messages: (Observe that I translated the first error message)

Spoiler

Problem signature:
  Problem event name:	APPCRASH
  Program name:	istcfg.exe
  Program version:	1.1.5.10
  Program time stamp:	507f7ba4
  Name of error module:	StackHash_352c
  Module version:	0.0.0.0
  Time of error module:	00000000
  Exception code:	c0000005
  Exception dislocation:	0000008c
  OS-version:	6.1.7601.2.1.0.768.3
  Language Version-ID:	1053
  Further information 1:	352c
  Further information 2:	352ca7f1e0e43378d1a6c5dc86d8f257
  Further information 3:	6245
  Further information 4:	6245364974b8d53dd3c78ef1331b22b7

as well as

Exception EAccessViolation in module istcfg.exe at FFFFF08C. Access violation at address 0000008C. Read of address 0000008C.

PS. Unsure if this is the right place to post it...?

 

[turkey3_scratch]

I would run a memory test.

 

[MarkW]

If the salesperson told you that there were issues with the disk, I think I would have gotten very suspicious immediately, and not have completed that purchase. You now have 3 version numbers of the mouse software, and none of them work.

If you can return the thing, I would. Today.

 

[USAFRet]

Take it back and get something different. It's just a mouse.

 

[Prohibited]

Take it back and get something different. It's just a mouse.

Going to do that. Shame though, I liked the design.