Error code 0x8ac70013 for video call in MSN Messenger

[pukaman]

Video Calls in MSN Messenger wont work on my laptop, it is an Acer Aspire One running Windows 7 Ultimate. It shows error code 0x8ac70013 which I have tried to find answers to online and haven't found anything which applies to my situation. I do not have MacAfee or Norton, I am using AVG antivirus. I have tried tweaking the Windows firewall permissions but it hasn't helped.

It works just fine on my desktop, which is an old Dell with Windows XP.

 

[sean24892]

If you have vmware then go windows-connect to-show all connections and disable "vmnet1" and "vmnet8"
otherwise idk i have the same problem, this didnt help me but i saw on another thread that this helped a lot of other people

 

[pukaman]

Hi, thanks but I do not have vmware, either.