Error when i try to start AoK

[Ryan]

Archived from groups: microsoft.public.games.ageofkings (More info?)

When i tried to start AoK this morning i got an error
report that says Age of Empires has encountered a problem
and needs to close. So i clicked on the link to see what
data the error report would contain and it gave the Error
Signiture as follows.


AppName:Empires2.exe
AppVer:0.14.14.914
ModName:Empires2.exe
ModVer:0.14.14.914
Offset:000aaad

Then i clicked the link to see the technical information
the report would contain and it said this file would be
reported.

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER2E.tmp.dir01
\appcompat.txt

If anyone knows how to make my game work again please
email me at Ryanhayes91(this is to block spam)
@hotmail.com ASAP. Please and thanks.

 

[Guest]

Archived from groups: microsoft.public.games.ageofkings (More info?)

"Ryan" <anonymous@discussions.microsoft.com> wrote in message
news:600e01c48176$3f3e0650$a401280a@phx.gbl...
> When i tried to start AoK this morning i got an error
> report that says Age of Empires has encountered a problem
> and needs to close. So i clicked on the link to see what
> data the error report would contain and it gave the Error
> Signiture as follows.
>
>
> AppName:Empires2.exe
> AppVer:0.14.14.914
> ModName:Empires2.exe
> ModVer:0.14.14.914
> Offset:000aaad
>
> Then i clicked the link to see the technical information
> the report would contain and it said this file would be
> reported.
>
> C:\DOCUME~1\Owner\LOCALS~1\Temp\WER2E.tmp.dir01
> \appcompat.txt
>
> If anyone knows how to make my game work again please
> email me at Ryanhayes91(this is to block spam)
> @hotmail.com ASAP. Please and thanks.

Hi Ryan,

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck! 🙂

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: ;gms]http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________