Question Error with creative cloud and Photoshop. I need it for college any help?

[tiagobennetts]

Every time i try to open creative cloud i get this error and it wont open, because of this i cannot do anything in Photoshop. I can open the app, but i cant make a new file. I know its something to do with visual C++, but i have no clue how to fix it. any suggestions?

Assertion Failed!

..._modules\node -vulcanjs\build\Release\VulcanJS.node
File ..\src\vulcanadapter.cc
Line: 460

Expression: vulcan_

 

[tiagobennetts]

it wont let me link a picture of it so i had to type it out

 

[Alabalcho]

You're paying good money to Adobe for CC license, why not give them a call?

 

[djDubbs]

From the Adobe forum:

"Same error, but window starts every time I start windows. I solved this problem like that: 1. find Adobe Creative Cloud in Task Manager (CCX Process or like that) it has ACC logo. 2.right click and go to file location. go up and there has to be one folder (ACC). 3.Stop ACC process in task manager. 4.Delete folder with ACC
And it has to work. I didn't find any other solution"

It worked for me

 

[Pedro Lucas BR]

djDubbs, man very very very thank u...thank u so much. you did help me a lot of. I was with this problem since 3 days ago...and you was the unique solution that worked for me. very thank u man.