Question Errror, D3DDevice Lost! Infinite loop crash

DudeBDR

Reputable
Apr 22, 2020
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playing Generation Zero, I have gotten an error twice now.
since i cant share the image from my PC directly , ill just type out the error verbatim.

Error, D3D Device Lost!
Device Removed, Reason: DXGI_ERROR_DEVICE_HUNG:
Graphics device stopped responding. There might be an
infinite loop in a GPU program.
Please verify that the latest graphics device drivers are installed.

4 things.... I have a 1000W PSU, nothing is OC'd, I have the latest drivers and nothing is overheating.
 

Lutfij

Titan
Moderator
You've generically stated 1000W. You're advised to mention the make and model of the unit.

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Please include the age of the unit as well if it's been in service for a while.

Did you try and see if using DDU to remove all GPU drivers, then manually reinstalling your GPU driver in an elevated command, i.e, Right click installer>Run as Administrator?

Error, D3D Device Lost!
Device Removed, Reason: DXGI_ERROR_DEVICE_HUNG:
Graphics device stopped responding. There might be an
infinite loop in a GPU program.
Please verify that the latest graphics device drivers are installed.

How old is the GPU in your build?
 

DudeBDR

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Apr 22, 2020
21
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4,515
CPU: 5800x (5 months old)
CPU cooler: deepcool LT720 (2 months old)
Motherboard: ASUS ROG STRIX X570-E Gaming WiFi II (1 year old)
Ram: 64GB DDR4 3200mHz C16 Corsair Vengeance LPX (5 months old)
SSD/HDD: OS SSD 500GB Western digital SN850 (1 year old) Games and apps SSD 2TB Western Digital SN850 (1 year old)
GPU: MSI Ventus x3 GeForce RTX 3080 (5 months old)
PSU: Corsiar rm1000x 1000W 80+ Gold (5 months old)
Chassis: Hyte Y60 (5 months old) all fans are Hyte 120mm fans(8 of them)
OS: Win 11 (as of two months ago)
Monitor: 2x ASUS VG278QR 27" G-Sync 165Hz(1 year old)
 

DudeBDR

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Apr 22, 2020
21
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4,515
also... no i have not tried that. mostly because my GPU drivers have been up to date since the second of may and Gen Zero is the only game that has had any issues running for me.
Edit: i suppose its worth mentioning as well that ive only had the issue twice and ive been playing GZ for three days. It happened once yesterday and once today.
 

DudeBDR

Reputable
Apr 22, 2020
21
1
4,515
UPDATE:

I seem to have fixed the issue.

The problem appears to have occurred with the game and NVIDIA settings not getting along. I turned all of my Anti-aliasing settings for GZ off in the NVIDIA control panel and gave the game Admin privs for when I launch it. After a quick reinstall of the game and then validating files and once more reinstalling my GPU drivers... Nothing has gone wrong for a good 3 hours of gameplay.
 

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